Crossover Health Team at the Life@ Wellness Center on
Willow Campus (MPK 49)


Our team is your team.

Listed below are the providers available to you at the Life@ Wellness Center (previously at Willow Campus (MPK 49) which is permanently closed.)
Now providing care out of our Life@ Wellness Center Chilco Campus (MPK 281) location while we await the opening of the new Life@ Wellness Center Chilco Campus (MPK 280).  

Go here to learn more about the care team at each of the Crossover Health Centers in the Bay Area.

Primary Care


Stephen Ezeji-Okoye, MD

Chief Medical Officer, Physician

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Dr. Stephen Ezeji-Okoye is board certified in Internal Medicine. He graduated magna cum laude from Harvard College with an A.B. in Anthropology. He attended medical school at the University of Texas Health Science Center at Houston. He completed an internship, residency and chief residency in Internal Medicine at Stanford. He joined the VA Palo Alto Health Care System (VAPAHCS) following his residency and held a wide range of administrative positions, including leading VAPAHCS’s Ambulatory Care Service for ten years.


In his last twelve years at VAPAHCS he served as Deputy Chief of Staff and was responsible for the oversight of all clinical operations. Dr. Ezeji-Okoye served as a Clinical Professor (Affiliated) at Stanford University School of Medicine. He has served as a national consultant to the VA on the use of Integrative Medicine practices in VA care, and as an Advisory Council member to the National Institute of Health’s National Center for Complementary and Integrative Health.


Dr. Ezeji-Okoye is interested in population health, and in system redesign to drive improvements in quality and efficiency. He used Lean manufacturing principles to drive quality improvement at VAPAHCS. He helped lead efforts at improving Veteran care through a focus on chronic disease management, social determinants of health and on the use of Complementary and Integrative Health practices to promote self care.


Outside of medicine Dr. Ezeji-Okoye enjoys running, movies and trivia.


Riki Alcheck, MD


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Riki Alcheck, MD is a board certified Family Practice physician who is passionate about helping her patients take charge of their health by providing high-quality, evidence based medicine at the work site.


Dr. Alcheck has been successful by developing relationships with patients that empower them to make positive changes in their health. She has a personal interest in women’s health as well as innovative new care models and personal health technologies.


Dr. Alcheck graduated from medical school at George Washington University and completed her Stanford affiliated family practice residency in San Jose, California.


Kristine Mangalindan, MD


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Born and raised in the Bay Area, Kristine is excited for the opportunity to work with and contribute to the community.


She earned a bachelor’s degree from UC Davis, and her MD from Temple University School of Medicine. Kristine’s residency was at Kaiser Permanente Santa Clara, Internal Medicine, and she is board-certified in Internal Medicine.


Besides spending time with friends and family, she loves baking, dancing, and traveling. She also enjoys being in the sun, watching movies, and cheering for her sports teams (especially basketball).


Sooji Rugh, MD


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Dr. Sooji Rugh is board certified in Internal Medicine and Obesity Medicine. She has spent the past decade helping her clients achieve weight loss goals by coaching them through dietary and lifestyle changes. She is passionate about using lifestyle and nutrition as medicine to influence illness and optimize wellness. She is passionate about supporting her clients as a facilitator for change.


Dr. Rugh received her undergraduate degree from MIT and medical degree from the University of Pittsburgh. She completed her residency at Harbor-UCLA and is completing a Fellowship in Anti-Aging, Metabolic and Functional Medicine through the Metabolic Medical Institute.


Sreelata Kintala, MD


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Sreelata Kintala, MD, MHS is a board-certified family medicine physician with a background in health policy and public health. She believes in compassionate, evidence-based healthcare, and has special interests in cardiovascular health and diabetes, preventive medicine/public health, and travel medicine.


She completed her undergraduate degree at Duke University, the masters program at Johns Hopkins Bloomberg School of Public Health, and medical school at Rutgers New Jersey Medical School. Sreelata also completed a family medicine residency at Northwestern University and is ABFM certified. Prior to joining Crossover Health, she worked at Kaiser in Oakland and One Medical Group in San Jose.


Originally from New Jersey, Sreelata enjoys exploring California and spending time with loved ones. She also enjoys reading novels, watching movies (dramas, thrillers, documentaries, and artistic rank among her favorites), and cooking Thai, Indian, and Italian meals. Sreelata is fluent in Telugu and has some basic conversational skills in Spanish.


Fayha Lakhani, MD


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Fayha loves to spend time with members and truly believes in listening to and partnering with them to improve their health.
Fayha has an interest in preventative medicine and women’s health. She has a strong interest in quality improvement and has led projects to increase clinic efficiency and improve member care.

In her free time, Fayha loves to spend time with her family and friends. She also enjoys crafting, sewing, cooking, and binging Netflix shows.

What makes me unique:
I was born in the UAE and grew up in the Bay Area. I speak Urdu and Hindi and I love to draw, paint, design, and create!

Why do I practice healthcare:
I am passionate about providing the best care, using a member-centered approach and focusing on preventative medicine.


Qiratulanne (Annie) Khan, DO


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Qiratulanne (Annie) Khan is a Bay Area native and grew up in Union City, Ca.  She is Board Certified through the American Academy of Family Medicine and brings a wide range of clinical, research, and teaching experience. She is multilingual in Urdu, Punjabi, and Hindko and has worked in Pakistan, India, Ethiopia, Bolivia, and Navajo Nation in the U.S. In California, she has worked with various urban underserved populations in Oakland. Her  special interests include Women’s Health and Global Health.


She received her Doctorate through Touro University College of Osteopathic Medicine in California, completed residency in Family Medicine at Boston Medical Center (Boston University) and a two year fellowship in Global Health through UCSF/HEAL Initiative. She is currently earning her MPH through UC Berkeley and holds a BS in Biological Sciences from UC Davis. She enjoys hiking, running, traveling and is working to fulfill her dreams of completing the Mt. Everest Base Camp Trek in Nepal in the next two years.


Mary Ann Gerlach, NP

Nurse Practitioner & Care Team Lead

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Mary Ann Gerlach finds her role as a healthcare provider fulfilling.  She is inspired by people, values equality, and thrives on opportunities to learn.  She started her journey to becoming a nurse at Marian University in Indianapolis, Indiana.  After working at a hospital in Indiana for two years she moved to California and worked as a travel nurse.  That travel opportunity led to a permanent nursing position at Stanford Hospital, and in 2012 she settled in the bay area.  She always had the goal of becoming a Family Nurse Practitioner and went to graduate school at Samuel Merritt University in Oakland, California.  In 2015 she obtained her Master of Nursing Science degree and has since been practicing as a primary care provider. She has experience working in school-based health clinics at high schools in both Oakland and Alameda.  


She appreciates connecting with patients and aims to maintain a safe space for people to be heard and have their health needs met.  She enjoys learning from her colleagues and is grateful for the opportunity to use her experience and be a contribution to the clinic.   Outside of work she enjoys going to Oakland Athletics games, reading books, spending time with friends, wine tasting, and live music.


Brittney Bilodeau, RN

Meta National Population Health Manager & Registered Nurse

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Brittney is a passionate individual striving to provide the best patient-centered care possible. She loves new experiences and learning all she can to further advance her nursing skills. Brittney worked in a daycare for over 6 years during high school and nursing school and this taught her to juggle many tasks, but also stay organized and finish everything to completion. Postgrad, she spent just under a year at a long term care facility and then went full time as a nurse in a juvenile detention center. During this time, she also completed her Bachelors Degree and as part of the degree completed a medical mission to Zambia, Africa. She participated as part of a 30 person team, and helped give care to over 2000 people.


Brittney grew up in East Granby, which is a very small town in Connecticut and received her Bachelors in Nursing from Goodwin College. She has 2 brothers, one younger and one older. She relocated to the Bay Area from CT with her boyfriend due to his job relocating them. She has enjoyed the great weather and new places to explore. She also enjoys reading, traveling and spending time with her cat, Kitty and Pablo.


Joshua Pizarro, Lead LVN

Care Team Lead & Licensed Vocational Nurse

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Joshua is a hardworking and committed healthcare professional, who strives for excellence and compassion. He loves communicating with people and building personal relationships. His nursing background has been focused in cardiology. He is a fast learner who loves to be challenged. Joshua has utilized his communication and critical thinking skills in many different avenues. He worked in the retail industry for over five years, as well as 8 years in radio broadcast. During that time, he learned to multitask and build relationships with his peers as well as customers from diverse backgrounds. He takes great pride in utilizing his wide background in developing a unique and wide approach to his patient care.


Joshua is a Bay Area native, born and raised in Hayward, CA. Joshua is an avid sports fan, he loves watching and discussing it all. His favorite sports teams are Manchester United, 49ers, and the Warriors. He is passionate about food and travel. On his days off he spends his time with his wife traveling as well as trying and cooking various different foods.

Maria Alvarez, RN

Registered Nurse

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Born and raised in Fremont, California, Maria chose nursing as a career because she feels strongly that helping others is her calling. She loves empowering others by sharing her knowledge and using her skills to help them achieve a healthy, happy life.


A first generation college student, Maria didn’t grow up with the idea of going to college. Her parents left school around 6th grade, so having a daughter who graduated high school was a great accomplishment in and of itself. But as she neared her high school graduation, she knew she needed to do something for herself, for others, and to make her parents proud. Nursing was the answer—not only is she able to serve the community, she is a great resource (and source of pride) to her family.


Maria has experience working in community clinics with the underserved population of San Mateo and Alameda county, as well as with the pediatric population and their families. In her free time she loves spending time with her husband and two kids.


What makes me unique?
I am passionate about preventive care, educating patients, managing their chronic conditions, and preventing them from landing into a hospital.


Why do I practice healthcare?
I practice healthcare because I love seeing the positive impact I have on patients.


Eric Cavero, RN

Care Team Lead & Registered Nurse

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Eric feels one of the best things about working in healthcare is making a difference in people’s lives by helping to improve their physical and mental health.


He graduated from the College of San Mateo.


Outside of work Eric loves music and fitness—he stays busy playing soccer and working out, as well as DJing, listening to music, playing video games, and working on his photography and videography skills.


Vanessa Hernandez, RN

Registered Nurse

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My name is Vanessa and I am an East Bay native with Mexican roots. I was the first in my family to graduate college, earning my bachelors in health science, emphasis on community health education and minor in psychology, from California State University East Bay. I furthered my education at Ohlone College and became a registered nurse. I then went on to graduate school at the University of San Francisco where I earned my masters in nursing in clinical nurse leadership. During this time I met and married my wonderful husband. Then we had our beautiful baby boy a year ago and have been busier ever since. We enjoy family events and outings, baby swimming lessons, and food exploration!


For the past four years I have had the privilege of working at a Federally Qualified Health Center (FQHC) in collaboration with the Stanford University Pediatric Residency Program. There I worked with an underserved and impoverished population, mostly Spanish-speaking immigrant and first generation Latino community, and helped guide new residents as they navigate the world of pediatric primary care. After hours, this clinic converts into a family practice FQHC where I was able to assist persons of all ages with navigating their healthcare. Healthcare providers are essential in providing the tools their clients need to lead a healthy and happy life.


At Crossover Health, I look forward to applying my skills to a new population in need of navigating their healthcare. I feel everyone deserves access to health care and a chance to understand how to help themselves through preventative/self care along with maintenance of any existing health conditions in order to enrich their lives. I am thankful for the opportunity to continue to learn and grow here and am eager to join the Crossover Health team!


Jasmin Goble, RN

Registered Nurse

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Jasmin loves science and medicine, and as a RN, she turns that passion into an opportunity to help her patients learn and understand more about their health and wellness.


Originally from Sebastopol, California, she earned a BS in Nursing from the University of San Francisco.Away from work, Jasmin loves traveling, hiking, biking, live music, reading, and spending time with friends and family.


Ferdinand Garcia, RN

Registered Nurse

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Ferdinand seeks to empower others to remain healthy and maintain an optimized lifestyle. He has worked in corporate wellness for several years across the San Francisco Bay Area and helped many people in the workplace understand their health and how to take charge of their own well-being. He also spent two years as a flu and wellness nurse serving local communities in the East Bay, and briefly worked as a physician substitute for a plasma center in East Oakland. During that time, Ferdinand gained experience interacting with diverse communities, understanding and tending to the specific needs of clients, honing his leadership and management skills, and developing solutions to problems that may arise in the field. Being with Crosssover Health will allow him to continue empowering individuals to be in control of their health.


An East Bay native, Ferdinand attended CSU, East Bay, where he earned his Bachelor’s Degree in Nursing. During his free time, you might find him in the gym, spending time with friends, or perhaps even indulging in local bubble tea establishments every now and then.

Benjamin_Garcia_ 250x250

Benjamin Garcia, RN

Registered Nurse

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Benjamin feels that working in healthcare is a great way to help those in need, and to educate those who do not have the proper resources to understand their medical situations. 

Hailing from Hayward, CA, he earned his BSN from California State University, East Bay.

When he’s not at work, Benjamin enjoys relaxing by adding to his collection of sports cards.

I am a hardworking individual who is always striving to learn, grow, and help others in need. I will always do my best to provide the best care as I simultaneously strengthen my skills as a nurse. 

I practice healthcare to help people in need and to develop and grow in an endlessly evolving career.


Diona Lee, RN

Registered Nurse

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Knowing that the work she does is positively impacting others motivates Diona to keep challenging herself every day. She practices being an active listener when working with members and understands that health is not just comprised of the physical aspects of a person, but the mental and social as well.

Diona has nearly two years of acute clinical experience on a surgical and neurovascular unit, caring for all types of post-surgical, stroke, and COVID-19 patients. She has also worked with patients experiencing diabetic complications. Prior to becoming a nurse, she was an assistant manager at an athletic club, providing excellent customer service.

Born and raised in San Francisco, Diona likes to walk on natural trails with her dog, Optimus, in her free time. She also likes exploring different restaurants around the Bay area and loves doing puzzles. Star gazing is another hobby of hers, and she is very interested in the different planets and the mysteries of outer space.
What makes me unique:
I am easily approachable, compassionate, and always give off positive energy to the environment around me. I can speak Cantonese and basic Mandarin.

Why do I practice healthcare:
Helping others gives me a sense of accomplishment and purpose. I find it the most rewarding when I can build relationships with members. Another aspect of healthcare that I enjoy is working as a team towards the common goal of providing quality care.


Hannah Pablo, RN

Registered Nurse

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Hannah’s motto is to go through life with grace, love, and kindness. She believes serving others is central to her identity, and that everyone should have the opportunity to live a healthy life, both physically and mentally. In her work as a nurse, she finds joy in being able to aid members in striving to live their best lives.

Hannah’s primary nursing experience is in pediatric acute care. Her experience on a medical surgical unit, including a epilepsy monitoring unit and a monitoring and screening unit for COVID-19, has laid a solid foundation for her nursing career. After her time in LA, she moved back to the Bay Area, where she cared for the pediatric hematology/oncology population at UCSF Benioff Children’s Hospital before joining Crossover.

Born and raised in the Bay Area, Hannah enjoys spending time with people she loves, being a plant mom, reading, traveling, singing, and trying new foods.

What makes me unique:
I am a go-getter, I strive to be kind in any given situation, and I am a big advocate for self-care and self-love! A fun fact is that I was crowned queen at a Miss Paniquenians USA pageant in 2017, a charitable organization that gives back to my grandfather’s hometown in the Philippines.

Why do I practice healthcare:
I believe nursing is an avenue for me to carry out my purpose in life: serving others. More specifically, I am passionate about patient education and empowerment. I love empowering people to make educational decisions to keep themselves healthy. I find joy in seeing members get one step closer to living out their best possible lives.


Sarah Choi, LVN

Licensed Vocational Nurse

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Check back in soon to read more about Sarah!


Alyssa Calderon, LVN

Licensed Vocational Nurse

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Check back in soon to read more about Alyssa!


Rachelle Mendoza, RN

Registered Nurse

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Rachelle values family and uses a member-centered approach in caring for members and their loved ones. She seeks to build a strong rapport with everyone with whom she works, and ensures that she includes members in their plans of care.

Rachelle has coordinated services related to peritoneal dialysis, including training, follow-up care/case management, primary nursing, education, and the promotion of home treatment modalities to staff, members, and their families. She was a novice nurse who worked hard at her previous clinic to become an experienced home therapies peritoneal nurse and lead nurse.
She led quality assessment and improvement projects and meetings to achieve goals, with collaboration from the interdisciplinary team.

Rachelle was born and raised in San Francisco. She has a Corgi whom she adores and spends time outdoors at the park and beach. She comes from a large family and prioritizes quality time with family and close friends.
She enjoys the arts and prefers going to art shows and museums.

What makes me unique:
I used to be a basketball player most of my life but now enjoy weight-lifting and painting on canvases that I sell. I’m extremely creative and enjoy being around like-minded people who inspire and motivate me.
I tend to be quiet when I first meet people but enjoy making everyone laugh once I’m comfortable and have gotten to know everyone.

Why do I practice healthcare:
My father was diagnosed with Stage 4 cancer after I graduated from nursing school and I moved back to San Francisco from Anaheim to take care of him. Chemotherapy rendered him a quadriplegic and he required around-the-clock care. I will never forget the handful of nurses who cared for him and comforted me during those difficult moments.
Whenever physicians would deliver bad news, those nurses sensed our shock and took time to educate us on his diagnosis, treatments, and procedures. They calmed our nerves and made us feel cared for, and I try my best to emulate them and provide the same level of compassionate care to members and their families.
I also enjoy being challenged and look for opportunities to learn and continually grow, not only as a nurse but also as a person.


Kalen McCracken

Medical Assistant

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Kalen is a hardworking individual that strives to do the best he can. He enjoys talking with people, getting to know his fellow work mates and patients. He worked an internship at Palo Alto Medical Foundation: Mountain View after finishing his program.


Kalen was born and raised in Hawaii, on the island of Kauai. He moved to San Jose to attended a vocational school in Santa Clara, Institute of Business & Technology, where he gained his certification as a Phlebotomist. He is the oldest of three boys and enjoys visiting his family back home from time to time. A few of the activities Kalen enjoys are hiking, reading, playing volleyball, and swimming.


Esmeralda Gonzalez

Medical Assistant

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Check back in soon to read more about Esmeralda!



Brooke Leone, RN

Dermatology Nurse

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Brooke has enjoyed being a nurse for 11 years now and has experienced many different fields. She graduated with honors from the San Francisco State/Sequoia Nursing Program, cohort 3. Shortly after graduation, Brooke jumped right onto the floors and became a Telemetry nurse at Seton Medical Center in Daly City. After that, she worked at Pathways as a hospice nurse and then moved onto Acute Asthma, Allergy, and Immunotherapy, a private practice in Atherton for 5 years.


Upon joining Crossover, I left the world of aesthetics to return to primary care. In addition to nursing, her life outside is quite fulfilling. Brooke is very involved with her church, The Bridge, in Foster City. Brooke and her husband are a part of the food crew ministry where they feed their church family fun, unique, snack-food creations. Brooke also loves fitness and lives an overall healthy lifestyle. She also enjoys spending time with friends and family and often hosts get-togethers at her home. What she’s looking forward to the most at Crossover Health is transitioning back into primary care and providing for patients with a preventative, health centered approach.


Mehak Chopra, DO


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Mehak Chopra is an ambitious and motivated individual who strives for excellence. She loves communicating with people and building relationships. She is a fast learner who loves to be challenged. Mehak Chopra recently graduated from fellowship at Stanford University. She is the first fellow to train at Stanford University in the Student Mental Health Fellowship. She is currently working part-time at the UCSF Student Counseling Center. She graduated from psychiatry residency at Stony Brook University Hospital in 2017. She is currently a board member for both the ISSP and the Healthy Mind Foundation. She is also certified in TMS. She enjoys working with others and collaborating care with other medical disciplines. She believes that a team approach is the best way to provide mental health care.


Mehak was born and raised in Long Island, NY. She attended college at Drexel University where she received her Bachelor’s degree in Biological Sciences. Mehak’s professional pursuit stems from her personal interest in playing tennis, badminton and table tennis. She enjoys hiking, outdoor activities, traveling and watching movies. She spends as much time as she can with her friends and family. She enjoys learning new things and most recently joined bhangra dance classes.


Meredith Bean, MD

Sports Physician

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Meredith is committed to providing high-quality, evidence-based musculoskeletal care.
She is passionate about partnering with members to help get them back to their active pursuits and emphasizes patient education, so that members can play an active role in their healing and recovery.

Because she is passionate about physical activity as integral to health, wellbeing, and quality of life, it continues to be rewarding for her to see members get better and back to their physical activities.
She enjoys working with people of all types, from high-level athletes, weekend warriors, and regular exercisers, to people just wanting to be more active.

As the former chief of sports medicine at an integrated managed care consortium in South Sacramento, Meredith helped develop the first stand-alone sports medicine center in Northern California.
She has served as the medical co-director for the California International Marathon for many years and as the team physician for UC, Berkeley women’s soccer team for the past several years.
She gives educational talks to health professionals, members of the community, and patients, and currently maintains a private sports medicine practice in San Francisco and Walnut Creek, when not at Crossover.

Meredith grew up in the Bay Area playing various sports. She played soccer in college at UCLA and now stays active with outdoor pursuits in nature. She enjoys being out on the trails, either on foot or bike, and enjoys surfing when the waves are small and where the water is warm.

In the winter, you will find her on her snowboard or skis, in search of fresh tracks in the trees.
When not out in nature, she spends her time exploring urban neighborhoods, architecture, bookstores, small music venues, and cafes.
And most importantly, she is always in search of the perfectly undercooked chocolate chip cookie.

What makes me unique:
I naturally tend to integrate humor into many of my daily interactions, including with patients, but only when appropriate. Why do I practice healthcare: I am grateful to be in this profession because I am fascinated by the human body and the field of medicine, I enjoy the challenge of problem solving, and am passionate about helping people achieve their health and wellness goals.
I am particularly drawn to Crossover due to the emphasis on collaboration, as I believe a team-based approach is the best way to care for people.


Nareh Burgren, MD 


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Dr. Burgren’s priority is to provide members with compassionate, patient-centered care.
She feels it is a joy to be a part of her members’ lives and to have the opportunity to partner with them to improve their health and wellbeing. She has knowledge and experience diagnosing and treating a broad spectrum of dermatological conditions, including inflammatory conditions, rashes, psoriasis, eczema, acne, and skin cancer.

Dr. Burgren was born in Armenia and raised in NYC. In her free time, she enjoys traveling, hiking, and spending time with family and friends.

What makes me unique:
I have lived in several countries and feel very grateful to have been immersed in different cultures and ways of life. Why do I practice healthcare: I am very grateful to do what I love every day. Dermatological diseases can have a significant impact on someone’s day-to-day life, and it is truly a joy to provide compassionate care and to be part of the lives of my patients.



Tanya Shtutman, Psy.D

Mental Health Manager & Clinical Psychologist

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Tanya Shtutman, Psy.D. is a licensed clinical psychologist who specializes in working with individuals who struggle with depression, anxiety, stress management and burn out, grief and loss, insomnia, relationship issues, and chronic pain/illness.

Dr. Shtutman believes that we all have the internal resources needed to facilitate positive growth and healing. Her approach in therapy is to collaboratively and emphatically support you in uncovering these resources and developing new skills to achieve your personal and professional goals. Dr. Shtutman balances research and theory with your unique personality, cultural background, biology, and life experiences.

Dr. Shtutman earned her Doctorate degree from the Wright Institute and her Bachelor’s degree at UC Davis. She completed her fellowship specializing in CBT/DBT at Harbor-UCLA Medical Center. Dr. Shtutman is certified in Cognitive Behavior Therapy and the Positive Parenting Program (Triple P) and has extensive training and experience in highly effective evidence-based approaches including Cognitive Behavior Therapy (CBT), Dialectical Behavior Therapy (DBT), and Acceptance and Commitment Therapy (ACT). She can also provide therapy in Spanish and Russian.

Outside of work, Dr. Shtutman enjoys salsa dancing, yoga, spending time with family and friends, and reading.


Jordon Epps, LMFT

Licensed Marriage and Family Therapist

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Jordon’s understanding of mental disabilities started very early. His father was a psychiatrist and he was fortunate to accompany him to work at various hospitals, clinics, etc. He used his education to continue working at mental health facilities treating chronic mental disorders including schizophrenia, major depressive disorder, generalized anxiety, bipolar disorder, etc.


Jordon brings over 10 years of experience in the field of chronic and persistent mental illness. He has experience using cognitive behavioral therapy (as well as CBTi for insomnia), emotionally focused therapy for couples, acceptance and commitment therapy, dialectical behavioral therapy, and trauma-focused therapy.


* BA, Psychology, CSU, Northridge
* MA, Clinical Psychology (emphasis in Marriage and Family Therapy), Pepperdine University
* Member, Psi Chi


What makes me unique:
I enjoy identifying moments to inject humor into sessions. I am aware of the discomfort that comes with engaging in therapy and try to validate the experience, as well as improve it.


Why do I practice healthcare:
I enjoy how the world of psychology has helped us continue to evolve as therapists and obtain additional tools to assist those in need. The ability to be present and be an option of assistance/support to those in need keeps me showing up. I identify as an instrument in members’ recovery.


Hillary French, Psy.D

Clinical Psychologist

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Hillary is empathic, caring, genuine, and an active listener. She is passionate about creating collaborative wellness plans and implementing new strategies that bring more joy. Hillary understands this is a journey and is thrilled to be with her patients every step of the way.

Hillary brings over 20 years of clinical experience and expertise to her role with Crossover, including treating patients with depression, anxiety, early childhood trauma, grief and loss, substance abuse, life transitions, and stress-related issues.
She also has expertise in LGBTQAA individuals and co-founded the Gender Demystification Education Symposium. Hillary uses CBT, Solution-Focused therapy, ACT, and Motivational Interviewing as primary modalities of treatment.

Her 14-year-old son is on a local rock climbing team, so Hillary has recently taken up rock climbing as well. She also has an older son who is a sophomore at UC Merced. With an affinity for travel and learning new cultures, Hillary’s last big trip was Roatan, Honduras and she hopes to go to Thailand in the near future. She grew up in Palo Alto, CA and feels very fortunate that her family is nearby and that she gets to spend a lot of time with them. She loves the outdoors and taking her dog on walks. * BA, Psychology, San Jose State University * PsyD, California School of Professional Psychology—Fresno

What makes me unique: I am a Spartan! What does that mean? Well, I compete in Spartan races, which are obstacle course races. I love the challenge of them, as each race is a bit different. I love getting muddy, the camaraderie, the fun! I feel very accomplished after each race.

Why do I practice healthcare: I have always had a servant heart, even from a young age. My parents did service work when I was a young child and they included us children in it. From this, not only did I learn early the importance of service, but that it filled my soul. I have always enjoyed helping others and it brings me great joy. This position at Crossover Health is ideal, as I get to fuel my passion for serving others right here in my local Bay Area community.


Nabilah Khan

Licensed Clinical Social Worker

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Nabilah strives to create a safe, thoughtful, and warm therapy environment focusing on building a trusting and collaborative therapeutic relationship.
She trusts that members are experts on themselves and sees herself as a guide supporting them toward achieving their goals, in order to be the best and most authentic version of themselves.

Using a social justice lens, she compassionately supports individuals to empower themselves and find a healthy path forward. Nabilah has practiced for six years in a variety of settings, including underserved communities, hospitals, and university campuses. Her practice is social justice oriented, trauma informed, person centered and strength based.
She tailors therapy approaches to fit the needs of members’ unique identities and life experiences, utilizing different treatment modalities including cognitive behavioral therapy, attachment-based behavioral therapy, solution-focused brief therapy, psychodynamic therapy, and multicultural therapy.

Nabilah enjoys walking in her neighborhood around Lake Merritt, challenging herself with new baking recipes, practicing yoga and meditation, spending time with friends and family, traveling, and binge watching the latest and most popular shows.
Her happy places are near the ocean and under the redwoods.

What makes me unique:
I come from a multi-ethnic and multi-racial background. My life experience and upbringing have provided me with a special appreciation for people’s intersecting identities and how these play out in our everyday life. I am a warm, empathic, and friendly person who believes in the power of therapy, social connection, and humor.

Why do you practice healthcare:
Today’s world is so fast-paced, we often don’t get the time or opportunity to reflect on the day’s events. We need the time to think and be reflective in order to make sound decisions. In addition, it is important to challenge stigmas around mental health and asking for help.
I grew up in a home where it was rare to talk about feelings and I often bottled things up. It wasn’t until I started going to therapy in college that I realized all of the benefits that come from it.
Lastly, being a therapist reflects a core part of who I am. It is an absolute honor and privilege to witness people’s courage and vulnerability.


Shawndell K. Clay, Psy.D

Clinical Psychologist

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Shawndell K. Clay, Psy.D. is a licensed clinical psychologist with over a decade of experience in the mental health field. From an early age, her parents encouraged a career in medicine. However, an encounter with a peer counselor in high school left her in awe of the transformative power of collaboration, validation, and strategic planning for unlearning maladaptive behavioral patterns. Dr. Clay believes that anyone could benefit from therapy because, though we all have the ability to overcome obstacles on our own, we also all deserve some help if it’s available! This help comes in many forms and Dr. Clay uses a collaborative, person-centered approach to help clients find solutions that work best for them.


A graduate of Clark Atlanta University and the PGSP-Stanford Psy.D. Consortium, Dr. Clay comes to us after four years at Georgia State University’s counseling center in Atlanta, GA. She has an extensive background in working with emerging adults who are navigating depression, anxiety, trauma, identity formation, multicultural issues, and work stress. Aside from college counseling, she has also worked in inpatient psychiatric hospitals, community mental health centers, and the veteran’s affairs hospital. After hours, if you don’t find Dr. Clay yelling at a Sharks’ game or watching Grey’s Anatomy on Netflix, then you’ll find her swimming in the ocean waves before curling up with a book in the warm sand.


Michael Boroff, Psy.D

Mental Health Program Manager

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Michael approaches therapy with an emphasis on collaboration, flexibility, and honesty. His goal is to always provide his patients with the skills they need to independently tackle whatever challenges they face in their lives, efficiently helping them reach their treatment goals.


Michael brings over 15 years of experience in mental health to his role with Crossover. He completed his predoctoral internship and postdoctoral fellowship at Children’s Hospital in Oakland, and has worked for the Alameda County Public Health Department, the Los Angeles County Department of Mental Health, and Kaiser Permanente. Michael utilizes evidence-based practices in his treatment, including CBT, DBT, ACT, mindfulness, and exposure. He currently oversees Crossover’s national Mental Health program.


In his free time, Michael spends time with his family, including his two young children. He loves reading (especially science fiction and fantasy), movies, and music/concerts.


BA, English, California State University Stanislaus

Most Outstanding English Major, CSU Stanislaus

PsyD, Clinical Psychology, Alliant International University–San Francisco


What makes me unique:
I have always had a strong ability to establish trust and relationships with people from all kinds of different backgrounds. People feel comfortable talking to me—a useful skill for a therapist and a leader.


Why do I practice healthcare:
I work in healthcare to help improve the lives of others and reduce suffering. While I am always committed to doing everything I can for my patients, as my career has evolved, much of my focus has shifted to influencing larger systems in an effort to impact the lives of more people, thus my current leadership role. I came to Crossover because of its commitment to addressing the ills that exist in our healthcare system.


Alison Bateman, Ph.D

Clinical Psychologist

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Alison Bateman, Ph.D., C-DBT (she/her) is a licensed, clinical psychologist with over 18 years working in mental health. She has a warm, non-judgmental, and collaborative approach, and loves evidence-based treatment (read: she’s a nerd for psychology). Her treatment approaches (primarily CBT, DBT, ACT) all have in common the theme of building skills and tools for feeling better and coping with challenges in a variety of ways, while also incorporating Motivational Enhancement, mindfulness, self-awareness, and a variety of other skills.

She has worked in a wide range of settings–most recently in hospital and medical settings–with a particular focus on addiction medicine, as well as universities and private practice. Dr. Bateman’s biggest areas of interest include mood and anxiety disorders, issues unique to the LGBTQ+ community, substance use issues, transition-related issues, chronic pain, and stress management. She is especially attentive to the role of culture and identity and how it influences experience and treatment.

Dr. Bateman got her B.S. in Psychology from Smith College in Northampton, MA, and M.A. and Ph.D. from Pacific Graduate School of Psychology (now Palo Alto University) in Palo Alto, CA. She is also Certified in Dialetical Behavior Therapy.

She has a daily meditation practice, loves animals (and especially loves saving spiders), and cannot get through a day without some kind of dance party.


Joanna Maung, Ph.D

Clinical Psychologist

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Joanna is a licensed psychologist who is passionate about whole-person health and strength-based, preventive care that honors the spectrum of human diversity. Her areas of specialty include anxiety, depression, grief/loss, trauma, stress management, life transitions, and relationships. As a bicultural therapist, she also has expertise in Asian American issues, minority stress, imposter syndrome, and identity development. Joanna is committed to helping others connect to their authentic selves and apply useful tools/coping skills to overcome life’s challenges.


Her style is warm, genuine, and collaborative, emphasizing a safe and trusting therapeutic environment from which clients can achieve meaningful change and get the most out of therapy.


In practice, Joanna’s work is grounded in a multicultural framework and integrates cognitive-behavioral, interpersonal, and mindfulness-based approaches. In addition to her clinical work, Joanna is passionate about addressing mental health stigma, particularly in underserved communities. She has published research on the resilience and posttraumatic growth experiences of Burmese refugee women and offers pro bono mental health evaluations for asylum seekers. She has experience working at a variety of clinical settings, including Kaiser Permanente, the VA, and university counseling centers.


Joanna was born and raised in Daly City, CA (yes, the land of perpetual fog!). Her upbringing in a large, multilingual immigrant family shaped her early curiosity regarding identity, culture, and human development. Outside of her professional work, you can find Joanna at a group fitness class, hiking, experimenting in the kitchen, or traveling abroad. Her favorite ways to recharge include curling up with a good book, journaling, and connecting with loved ones.

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Noni Bello, Ph.D

Clinical Psychologist

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I was born and raised in San Francisco. I am the youngest of 4 daughters raised by parents who immigrated to the US from Nigeria. My culture, my relationship with my family, and growing up in San Francisco has really shaped who I am today.  When I am not working, I enjoy spending time with family and friends, traveling, hiking, dancing, singing karaoke, watching movies, trying out new recipes, and drinking good wine.


I have been told that what makes me unique is my humor, kindness, sincerity, how much I care for others, and my attentiveness and thoughtfulness. I am also athletic. I currently workout at a kickboxing gym. I have always been involved in sports in some form or another. During my childhood I played volleyball, soccer, basketball, softball, track and field. In middle school I was even given the nickname “powerhouse” because of my athletic skill. In college, I had a VERY short stint as a Rugby player, LOL. Fun fact: I still hold the number one spot for females at my high school for the furthest distance thrown in shot put!


I work in healthcare due to my childhood experiences growing up in San Francisco. As I moved through my city as a young child, I witnessed many people, specifically homeless veterans, that struggled with severe mental illness. I didn’t quite understand what was going on with these people, but I knew I wanted to help in some way. In high school, I made the commitment to study psychology so I could be a part of the solution to alleviate the strain of mental illness.

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Lauren DeSilva, Psy.D

Clinical Psychologist & Care Team Lead

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Lauren looks forward to helping others every day. The power of awareness and change keeps her excited about what she does, and she believes that everyone already has what they need inside to maximize their potential. Lauren approaches each patient with the mindset that health and wellbeing improve when prioritized, and it starts with taking that first step.


Lauren has worked in community mental health clinics, hospitals, substance abuse and crisis centers, and private practice. She uses evidence-based modalities in therapy, such as Cognitive Behavioral Therapy, along with Dialectical Behavioral Therapy, and Solution-Focused Brief Therapy.


Lauren was born in Houston, TX and raised in Orange County, CA. She enjoys spending time with her Beagle puppy and going for walks and hikes, as well as spending time with family and friends and hosting them at her home. She loves visiting the beach and traveling to new places, even if that’s just getting in the car and taking a road trip with her puppy.


What makes me unique:
My spontaneity keeps life fun, and I am always searching for what I can look forward to next. I stay connected to friends by frequently throwing out fun ideas and making plans. I also have the ability to stay emotionally attuned to the needs of others and respond accordingly. Whether someone is feeling sad or stressed, I will sense it and be there for those around me.


Why do I practice healthcare:
I am drawn to helping and serving others. Since a young age, I have embodied servant leadership and wanted to uplift people. I enjoy providing therapy because I can have a direct impact and role in my patients’ wellbeing, and I can provide a safe space that many times cannot be found elsewhere. Crossover’s integrated approach allows me to continue practicing holistically, and I love working within a multidisciplinary team so that I can incorporate other disciplines and perspectives into the care I deliver.



Julianne Kanzaki, MPH, RDN

Health Coach

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As a self-described Wellness Architect, her greatest joy comes from partnering alongside her clients and helping them design, build, and reach their wellness goals. She believes wellbeing is the fusion of health in all areas: body, mind, and spirit. Her personal journey led her to discover the powerful combination of whole food, plant-based nutrition, nature therapy, and mindfulness as a holistic foundation for her coaching.

Her decade-long experience working as a clinical dietitian provides her with an extensive understanding of nutrition across all ages and disease conditions. She specializes in plant-based nutrition, sports nutrition, and chronic disease management. She fuses her clinical knowledge with coaching, and helps her clients create sustainable habit change. As an artist, she has the gift of seeing situations from different angles and loves exploring creative solutions that open up new pathways for her clients’ wellness.

What makes me unique:

I am curious by nature and look to stretch my limits on what is possible, which led me to train and ultimately complete a full Ironman (2.4 mile swim, 112 mile bike ride, 26.2 mile run). I apply many of the lessons from my athletic journeys into my coaching style—the importance of daily commitments, remaining disciplined despite setbacks, and how to stay the course for a long-term health goal.

Why do I practice healthcare:

I love the work I do because every day I have the opportunity to help people feel better in their bodies and support them as they become the best versions of themselves.

Physical Medicine


Josh Bruce, DC

PM Manager, Chiropractor

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Josh is a welcoming and dedicated chiropractor with a focus on helping people to move better. His passion for health and science keeps him constantly on the go. So if he is not in the clinic or at a new class on movement assessment and emerging techniques in the treatment of muscle pain, then you can probably find him on the road with a local triathlon team helping them prepare for their next event.


Josh earned his bachelor’s degree in kinesiology and exercise science from Cal State Long Beach before attending Palmer College of Chiropractic in San Jose. Josh draws on his experience treating in a variety of settings and environments to help him develop a plan specific to each patients needs, including his internship at the VA hospital in Martinez, owning and operating his own multidisciplinary clinic in the East Bay, and travelling with a variety of collegiate and professional sports teams.


Bryan Ignacio, DC


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Bryan grew up in Pleasanton where he an active member of BUSC and Amador Soccer. Bryan went to CSU Chico, earning a Bachelor Degree in Biological Science, and minors in chemistry and nutrition. Before graduating from Chico in 2008,he spent a summer at the University of Southern California, participating in the Biomimetic MicroElectronic Systems internship. The research conducted focused on reanimating or replacing paralyzed muscles and amputated limbs. It was at this point that he discovered the desire to pursue chiropractic.


Once completing his bachelors, he began graduate studies at Palmer College of Chiropractic West. While there, he provided care at the National Senior Games, Kaiser Half Marathon, Sea Otter Classic and the Ironman Kona Championship. Bryan graduated from Palmer College of Chiropractic West with Cum Laude in 2011.


Although nutritional education is standard in chiropractic curriculum, Bryan believes it is important to go above and beyond the standard level of care and education. As such he has earned his Certification as a Chiropractic Sports Practitioner, a Master of Science in Applied Clinical Nutrition in 2012, and is currently working towards the distinction of Diplomate by the American Clinical Board of Nutrition.


Cristina Diaz, DC


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Cristina comes from a long family line of healers and athletes, which inspired her to become a doctor of chiropractic. Cristina graduated with cum laude honors from Palmer College of Chiropractic West in San Jose, California in 2011. As an intern, she was awarded a prestigious chiropractic internship in integrative medicine at the Walter Reed National Military Medical Center in Bethesda, Maryland, formerly known as the National Naval Medical Center. Cristina practiced in Santa Cruz for two years and was the Chiropractor for the Santa Cruz Derby Girls. She then joined a sports practice in San Jose, California where she was worked with many athletes from injured weekend warriors to professional athletes.


She is currently a chiropractor that focuses on restoring and improving movement quality. Cristina incorporates various soft tissue therapies, chiropractic techniques, joint manipulation, functional rehabilitation, specific exercise, and the most current evidence-based approach to diagnose and correct problems.


Cristina grew up participating in multiple sports and continues her love for sports. She currently plays in the Bay Area Women’s Soccer League. Cristina also loves exploring the California trails by either running, downhill mountain biking, or hiking. In the winters you are guaranteed to catch her snowboarding down the snow covered mountains in Tahoe. In the summers she root, root, roots for the San Francisco Giants!


Jeff Yeung, DC


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Dr. Jeff Yeung is committed to restoring the patient’s health by relieving pain and restoring function as quickly as possible with an all-natural comprehensive approach that will provide long term benefits. Dr. Jeff utilizes a functional approach in patient assessment and treatment and then customizes care to the individual by integrating chiropractic, myofascial release, corrective and rehab exercise, and kinesiology taping. He strives to treat his patients with the utmost care and respect. His genuine interest in people helps to establish connections and meaningful relationships.


Dr. Jeff is from Morgan Hill and graduated from Palmer College of Chiropractic West in San Jose in the Fall of 2012. He currently maintains his practice, Yeung Chiropractic, in south San Jose, which was established in 2013. He loves playing and watching sports, and is a huge fan of Bay Area teams. He enjoys coaching basketball and has been coaching high school boys basketball since 2004.


Alia Parvez, DPT

Physical Therapist

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Alia is a highly motivated and enthusiastic physical therapist who believes in empowering her patients to take control of their health and wellness. Her approach to health care focuses on collaborating with her patients to create a program that is attainable and fun to incorporate into each individual’s lifestyle.  She graduated from UC San Diego with a bachelor’s degree in Physiology/Neuroscience and a minor in Psychology, and continued her education at USC with a Doctorate of Physical Therapy. She then completed an orthopedic residency at Glendale Adventist Therapy & Wellness Center. She is a Board Certified Specialist in Orthopedic Physical Therapy (OCS) and holds a certification as an ergonomic assessment specialist (CEAS).


Following her orthopedic residency, Alia began working as the physical therapist for the Dancing with the Stars Live Tour. She enjoyed being able to put her background as a dancer to use while working in the profession that she loves. When she was not on tour, she worked in San Mateo at a clinic specializing in chronic pain, and spent three months working at Hilo Medical Center on the Big Island of Hawaii.  A Bay Area native, Alia is very excited to return to Silicon Valley and join the Crossover team!


In her spare time, Alia enjoys dancing, traveling, jogging, doing yoga, cooking (and eating!), playing board games, and watching Bay Area sports. She enjoys spending time with her family and trying out new restaurants with her friends.


Eric Lederhaus, DPT

Physical Therapist

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Eric is a high energy, enthusiastic physical therapist who loves the concept of taking control of one’s own health. During his doctorate studies at USC, Eric participated in research and successfully published an article in the prestigious journal of Foot and Ankle International with his studies on conservative management of posterior tibial tendon dysfunction.


In addition to physical therapy, Eric has a passion for developing injury prevention programs. He has provided lectures to the community for golf, running, and healthcare management. Eric is an avid surfer, backpacker, and up for nearly any random adventure.


Andrew Alcid, DPT

Physical Therapist

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Andrew is a life long learner and a physical therapist that is dedicated to working with his patients to reach their goals. His interest in rehabilitation started on the sidelines of the Rose Bowl, where he served as a student trainer for the UCLA Football Bruins while earning his Bachelors of Science in Physiological Science. He went on to the University of Southern California to pursue his Doctorate of Physical Therapy before completing a year long orthopedic residency in Stanford Health Care’s Orthopedic & Sports Physical Therapy department. As it stands, Andrew is an Orthopedic Clinical Specialist (OCS) and Sports Clinical Specialist (SCS) in addition to being a Certified Strength and Conditioning Specialist (CSCS). After spending his entire career working for large health care systems, he is excited to join Crossover in order to provide patient care within a collaborative team approach to optimize outcomes.


Andrew is an East Bay native and has been an avid fan of the San Francisco Giants and Golden State Warriors since before it was cool. He also enjoys going out to concerts and staying active by lifting weights and playing basketball.


Molly Taylor, DPT

Physical Therapist

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Molly is a driven and highly motivated individual who strives for excellence in patient care. She has worked with patients of all ages from 5 to 100 years old. She enjoys creating relationships and helping patients reach their goals of decreasing pain and improving movement patterns and strength. Molly has worked in many different treatment environments and is excited to become a part of the Crossover team.


Molly was born and raised in Salem, Oregon. She attended college at Linfield College where she obtained her Bachelor of Science in Exercise Science degree. She continued her education at the University of Southern California to obtain her Doctorate of Physical Therapy. During this time she studied and obtained her Certified Strength and Conditioning Specialist designation from the NSCA. Molly spent one year working in Los Angeles prior to moving to Scottsdale, Arizona. While in Scottsdale she continued studying to improve her knowledge and skills and completed her Orthopedic Clinical Specialist certification. She moved to the Bay area for a new challenge and a few less scorpions.


Molly enjoys running, playing volleyball, watching Game of Thrones and going to the beach. She also enjoys spending time with her friends and family.


Elizabeth Adams, DPT

Physical Therapist

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Elizabeth is a physical therapist with a Doctorate from Boston University. She’s proficient in kinesiotaping, IASTM, myofascial decompression, integrated kinetic neurology/sensory integration training, and manual therapy.


Outside of work, she enjoys any and all things that involve exploring the outdoors and taking advantage of what the Bay Area has to offer including, playing soccer, running, hiking, rock climbing, skiing, and playing 


Stephanie Yano, DPT

Physical Therapist

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Stephanie received her undergraduate degree from UC San Diego where she majored in Human Development and minored in Biological Science. She grew up playing basketball and was a four-year collegiate athlete on the NCAA women’s basketball team at UCSD. She received her Doctor of Physical Therapy from University of Southern California (USC) and during her time at USC, she helped conduct ACL research on gait deviation following ACL reconstruction at the USC affiliate Human Performance Lab. After receiving her Doctor of Physical Therapy degree, Stephanie went on to successfully complete Kaiser’s Northern California Orthopedic Residency program and worked at Kaiser Santa Clara in outpatient orthopedics. 



Growing up participating in team sports, she is most excited about working with the Crossover team and collaborating with different professions in order to give patients the best care.



Stephanie loves playing and coaching basketball along with skiing/snowboarding, fishing, backpacking, playing the ukulele, and trying anything new.


John Ellis, LAc


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John’s original path was to become a High School at his alma mater, Bellarmine, in Santa Clara. While gaining teaching experience in South Korea he was exposed to Traditional Chinese Medicine. Seduced by it’s healthcare mantra of “living a balanced life” he decided to change career paths from teaching to Chinese Medince. He has either been a student or an instructor at the American College of Traditional Chinese Medicine in San Francisco for over 18 years. It was there he developed a passion for helping those in pain primarily using acupuncture and tui na (Chinese orthopedic massage). After graduating he spent 10 years in this pursuit working with a chiropractor, nutritionist and other acupuncturists. During this time he also became a personal trainer with an emphasis of helping people bridge the gap between physical therapy as well as preventive strategies.


Educationally, he holds degrees in English and Philosophy from UC Irvine and a Master’s of Science in Traditional Chinese Medicine. He’s a lifelong learner and loves talking about new (and old!) ideas.


Personally, he’s a Bay Area native and is part of the demographic of “getting married late” and “starting a family late”. He is a family man who is dedicated to staying fit and healthy in order to be active with his son and wife for years to come.


Outside of family he enjoys completing obstacle races, is an avid surfer, is a drummer in a band with old friends, dabbles with the bass guitar and is a total movie buff.


Sahar Ghasemi, LAc


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Sahar is a Licensed Acupuncturist with a passion for integrating Eastern Medicine into the modern healthcare system. She earned her Master’s of Science in Traditional Chinese Medicine from Five Branches University in San Jose and her Bachelor’s in Global Environment, Health and Natural Resources from the University of California, Davis. In addition to her studies Sahar completed an intensive hospital internship at China Medical University in Taiwan where she had the valuable opportunity to observe the integration of Traditional Chinese Medicine in a Western hospital setting.


Sahar specializes in a broad range of conditions including pain, athletic injuries, stress, depression, and women’s health. She strives to create individualized treatment plans focusing on bringing balance to the body, mind, and spirit in order to address the root cause of her patients health concerns. She strongly believes in educating her patients about self care and providing them with tools to continue their healing outside of the clinic.


Born and raised in California, Sahar enjoys the beautiful weather, nature, and diversity here. She values quality time with her family and friends. Outside the clinic she loves dancing, traveling the world, taking Persian poetry classes, soccer, and exploring the outdoors.


Liz Cohen, LAc

Program Manager & Acupuncturist

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Liz Cohen is a Licensed Acupuncturist with many years of experience working in integrative wellness centers. Liz earned a B.A. from the University of Pennsylvania in Communications, and an M.S. in Traditional Chinese Medicine from the American College of Traditional Chinese Medicine in San Francisco. To further her skill-set in acupuncture, she completed an intensive clinical training program at the YueYang Teaching Hospital in Shanghai. Liz has also received extensive training in massage, nutrition, and is a certified Birth Doula.


Liz was fascinated from a young age in traveling and exploring different cultures. Her passion for medicine was sparked during her time traveling in the South Pacific, where she was exposed to indigenous methods of healing. She made a decision to pursue a lifelong career in the healing arts, and chose the Bay Area for its diverse communities and forward-thinking approach to medicine.


Liz has a special interest in treating women’s health, and has advanced training in fertility and pregnancy-related issues. She also has proven results in treating pain, specifically repetitive stress injuries. She really enjoys assisting her patients in implementing positive lifestyle changes, reducing stress and improving their overall well-being. In her free time, Liz enjoys going on hikes and mini adventures with her husband, toddler and dog, and loves to explore the Bay Area’s diverse food scene.



Shirley Ng, OD


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Having worn glasses since she was eight years old, Dr. Shirley Ng has always been interested in eyes and how they change throughout life.
She trained at a veteran’s hospital in San Francisco and at two East Bay clinics that served a primarily non English speaking population. After receiving her optometry degree from UC Berkeley, she spent more than ten years in a primary care setting, seeing patients of all ages. She enjoyed the patient cases that this office presented, ranging from discussing contact lens options to managing dry eye syndrome, or detecting retinal pathology.


Dr. Ng believes the eye exam experience should always be fun and informative. Besides addressing patients’ visual needs, she strives to educate patients on how to continue to keep their eyes healthy.


Dr. Ng is married and has two daughters. In her free time, she enjoys hiking at Land’s End, discovering new kid friendly recipes, and helping her daughters master the monkey bars at the playground.


Kristine Lee, OD


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Kristine is a Bay Area native, but she was born and raised in Burma. Growing up in a developing country meant she was aware of the lack of preventative health care and accessible providers. Her family was fortunate to move to California where she received her first eye exam as a teenager and she has pursued Optometry ever since.


Kristine gradated with a degree in Integrative Biology at U.C. Berkely, then continued onto another four years to complete her doctorate at Southern California College of Optometry. Her clinical training took her through several ocular disease rotations including: VA Bakersfield and Wellish Eye Institute in Las Vegas. While in her second year of Optometry school, she was awarded the Mallinger Scholarship for her leadership roles. Though she has many professional achievements, Kristine is most proud to be known by her patients for delivering detailed exams in a gentle and friendly manner.


Aside from Optometry, her other passions include cooking with her family, traveling abroad and creating flower arrangements for special events.


Tu-Anh Nguyen, OD


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Tu-Anh received Doctor of Optometry degree at the University of California, Berkeley School of Optometry. She strives to practice full scope optometry which include comprehensive eye exams, contact lens fittings, and management of ocular diseases.


Her experiences during her clinical training have allowed her to develop a deep understanding of comprehensive and preventative patient centered eye care. As part of her training she has worked at various optometry clinics including private practices, the Veterans Administration Outpatient Clinics in San Jose, CA and Miami, FL, as well as Walter Reed National Military Medical Center.


She is an active member of the Santa Clara County Optometric Society and acts as the liaison of the California Vision Foundation. As liaison she helps to advocate eye care to low-income, uninsured families and individuals in the state of California.


In her free time Tu-Anh enjoys staying active by hiking local bay area trails, biking, as well as kickboxing at her local gym.


Ann Chang OD


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Ann is committed to providing compassionate, personalized care to every member. She has extensive experience in primary care optometry and the management of ocular disease, and has worked in a variety of settings, including family private practice, retail, and ophthalmology. She has also volunteered in vision screenings and clinics locally and abroad.

In her spare time, Ann enjoys exploring the world and getting out in nature. She also loves reading, practicing martial arts, drinking milk tea, and spending time with her family.

What makes me unique:
I’m able to conduct exams in English, Mandarin, and Spanish.

Why do I practice healthcare:
We live in a beautiful world, and I want to help members enjoy all the breathtaking sights to the fullest.


Jameece Pennix

Optometry Assistant

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Jameece likes working in healthcare because there’s never a dull day. In the field, she enjoys all the ways there are to keep busy including helping a patient, communicating important information to other medical personnel, learning something new, or whatever else it may be that has your attention at that moment. As well, Jameece feels that working in healthcare gives her the opportunity to meet and care for numerous individuals all at different stages in their life, which is an experience not many get to have. Being a healthcare worker allows her to touch people’s lives in ways that she may not have been able to otherwise.


Originally from the Bay Area, Jameece earned a degree from the College of Letters and Science at UC Santa Barbara, and is now working as an Optometry Assistant. She’s certified in BLS by the American Heart Association.


When she’s not working, she loves traveling and being able to try new things, especially food from a variety of cultures. She enjoys taking candid pictures of people and scenic views of nature. She especially loves taking landscape pictures when there’s a sunset or on the beach. Lastly, she is super interested in languages and the freedom it brings to communicate with others…she’s fascinated by langage and is in the midst of learning Spanish and American Sign Language.


I’m almost always able to relate to other people in some manner, even if it’s just finding something simple that we have in common, which tends to make communication a lot easier and more comfortable than it may have been initially. I also really enjoy learning new things and am continuously finding ways to expand upon my prior knowledge.


I practice healthcare because I want to be able to make a positive impact in someone’s life––whether that is by relaying important information to them, helping them overcome anxiety and instead have a great experience at their appointment, or even something more life-changing. Additionally, I have a few relatives in my family that worked in healthcare, and my admiration for those strong women sparked an interest in me in the field as a child. And while I do not have a typical healthcare background, that interest stuck with me as an adult, and has motivated me to use what I have learned to help as many people as I am able to, in whatever way I can.


Desiree Lejat

Optometry Assistant

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Check back in soon to read more about Desiree!



Nicole Brown, RN

Practice Director

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Nicole is a compassionate and driven nurse who strives to provide the best quality patient care. She is a firm believer in the power of healthy living and preventative healthcare. Her passion for nursing stems from a childhood memory of nurses providing her then hospitalized great-grandparents with amazing care and service. Since then, she has made it her mission to give back and do the same for patients in her own career.


Nicole was born and raised in San Francisco, CA. After high school, she relocated to Orlando with her family and graduated from nursing school. She is a first generation college graduate and has a younger brother and sister. In June 2014, she made the cross-country move back to San Francisco to advance her nursing career and was reunited with her childhood sweetheart. In her free time, Nicole enjoys SoulCyle, reading, cooking, eating acai bowls, and spending time with her cat Buster.


Antoinette Shih

Practice Manager

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Antoinette aka “Tonii” Shih is inspired by building meaningful relationships and spreading positivity. She takes pride in empowering, educating, and advocating for others on health and wellbeing so they can live a fulfilled, healthy, and balanced life.

Working in multiple healthcare settings over the years, Antoinette brings a multi-faceted background to the Crossover team. She started her career in an ICU setting and has also worked as a Home Health RN Case Manager, as well as a Recovery Nurse in the perioperative setting at a fast-paced, multi-physician office. Antoinette is eager to collaborate with Crossover’s multidisciplinary team in preventive healthcare.

Born and raised in the San Francisco Bay Area, Antoinette has always had a passion for traveling, learning, and experiencing new things. Leading a healthy and active lifestyle, she enjoys working out through various fitness activities. She spends her free time reading, creative writing, exploring various creative outlets through design and arts and crafts, and values time spent with family and friends.

What Makes Me Unique
I appreciate challenges and practicality. As someone who is solution- and goal-focused, I enjoy researching and participating in tasks and projects that involve critical and analytical thinking. I am also a huge proponent of manifesting positivity in everything. Dream it, believe it, achieve it!

Why I Practice
I am passionate about life and wellness and believe everyone deserves to live theirs at their optimal best. Working in healthcare gives me the ability to see and serve others from all aspects—physically, mentally, and emotionally. Life is a holistic journey and I want everyone to be given equal opportunity to enjoy the ride.


Jaclyn Hirabara

Project Manager

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Jaclyn enjoys her role as Project Manager because it allows her to help people every day. She earned her BA in Art History from UC San Diego, and her Masters in Pacific Art History from the University of Hawaii.


Originally from the Bay Area, Jaclyn spends some of her time away from work practicing the art of calligraphy.


Alodie Crizaldo

Senior Operations Manager

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Alodie Crizaldo is a dedicated and ambitious individual born and raised in the Bay Area. She became interested in the health care field after volunteering several years in a variety of hospital and community clinic settings.

She has had years of customer service, administrative, and leadership experience which have honed her skills for delivering a new level of service within health care.

Outside of work, she loves staying active, traveling and spending time with her friends and family.

As the Senior Clinical Operations Manager, Alodie is responsible for ensuring an exceptional patient experience for every employee while supporting the day to day operations of the clinic.

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Anna Guzi

Operations Coordinator

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Anna is motivated, loyal, and committed Operations Coordinator with ten years of experience working with C-level executives. She thrives under pressure and is able to think on her feet, applying a calm and confident demeanor to her role.


Originally from London, Anna (and her two dogs) moved to the Bay Area with her husband. While in the UK, she worked in the sports industry (and is still a diehard fan of the Chelsea Football Club) and in legal telecoms.


Anna enjoys traveling and new adventures, volunteering at animal shelters, and horseback riding. The ample sunshine is helping her adjust to California living and she’s learning new things every day as she experiences the West coast culture.


Lauren Macatiag

Operations Specialist

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Lauren is a hard working and energetic individual who has a passion for helping others. She has enthusiasm to learn new things no matter how difficult the task may be. Throughout college, Lauren supported her education by working in the restaurant industry and obtained skills like working in customer service, task prioritization, and working in a team environment. Postgrad, Lauren worked as a Service Coordinator for a Home Care Agency. There she exercised her passion for gerontology by helping others while facilitating and coordinating excellent service between patients and caregivers.


Lauren was born and raised in Union City, CA. She attended college at San Jose State where she received her Bachelor’s degree in Health Science with a minor in Nutrition & Food Science. She met many colleagues who inspired her to pursue an interest in health science administration which led her to the many accomplishments she has achieved this far.


On Lauren’s free time she enjoys spending time in nature, seeing her loved ones, rewatching The Office, and taking care of her plant babies.


Dimpal Patel

Mental Health Coordinator

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Dimpal is a driven and motivated individual who strives for excellence. She has utilized her communication skills in different avenues. She interned at Kaiser Permanente for six months. During that time, she learned how to multitask and build relationships with patients from diverse cultural backgrounds. She also developed organizational and problem solving skills. Dimpal has a strong passion to promote and provide quality healthcare for everyone.


Dimpal Patel was born and raised in Stockton. She attended college at San Jose State University where she received her Bachelor’s degree in Health Services Administration. During her undergrad, she was involved in numerous organizations such as Health Leadership Organization, Health Science Honor Society, and Indian Student Organization. She is the first in her family to obtain a college degree. She is the middle child and attempts to strive to be a good role model for her younger brother. Some of the activities Dimpal enjoys are hiking, reading, and dancing. She also spends as much time as she can with her family and friends. Dimpal hopes to one day travel the world and see the beauty of other cultures.


Kirk King

Physical Medicine Coordinator

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Kirk King is a compassionate and understanding individual who enjoys helping others on a daily basis. He aspires to be a Psychologist, working towards his degree in Psychology at South New Hampshire University.


Through the course of his life, Kirk has lived in many different cities, which gave him exposure to different communities and a better understanding of how to serve the Bay Area population. Kirk has developed strong problem solving skills as well as the ability to communicate effectively with people in a variety of backgrounds.


Outside of work Kirk enjoys listening to music, taking long drives, and playing video games.


Meredith Keith

Primary Care Medicine Coordinator

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Meredith is a goal oriented, relationship driven, go-getter who loves to set the bar high for herself. She possesses a natural talent for communicating and connecting with individual’s. Meredith’s started her career at Lumina Communications a fast -paced environment and exposed her to various client engagements and marketing projects. Lumina Communications provided her with a real world understanding of how to be an effective communicator. Previously, she interned with two local Public Relations firms elevating and developing her communication skills. She was exposed to a variety of clients in different disciplines, which required her to utilize both written, verbal, and non-verbal communication practices.


Meredith’s ability to collaborate in a team environment stems from a childhood centered around playing soccer and transpired into being a collegiate athlete. Her love of sports strongly developed her teamwork skills and collaborative efforts to engage with others. She translated those skills into her professional life as well.


Meredith was born and raised in San Jose, CA. She attended college in Boston, Massachusetts where she received her Bachelor’s degree in Corporate Communication at Curry College. During her time at Curry she was a midfielder for the Women’s Curry Soccer Team for four years. Some of the activities Meredith enjoys doing in her free time are running in half marathons, traveling and spending weekends at the beach with her friends and family. She is always eager to embrace new ideas and experience and is extremely excited to join the Crossover team.

Nguyen, Jillian

Jillian Nguyen

Host Manager

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The career path that Jillian chose has always revolved around the quality of customer service that is represented. Her past experiences have taught her many things such as creating a trustworthy relationship, being patient, and knowing the customers wants and needs and going above and beyond. Her daily tasks taught her to be attentive, gain time management skills, and the ability to work as a team or on her own initiative when needed.


She grew up in the Bay Area, mainly in Hayward. She is currently going to school to pursue her dreams, all while working and doing what she loves most, providing the absolute best customer service and being able to create relationships. In her free time she loves to dance and go fishing. As a Lead Host, she will provide a personalized welcome to each patient as they begin their care experience; help patients understand the Health Center process, effectively utilize the technology tools of the practice.


Emily Chan


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Emily’s passion for helping others, whether the impact is big or small, weighs heavily on her heart. Knowing that she is able to add value and aid someone in a tangible way is what motivates her to keep working hard. She has worked as a Patient Service Specialist, and during college, she learned how to apply the concepts she learned from the certified DBT therapists.


Born and raised in San Francisco, nature has always been a huge part of her life. Because of this, she and her sister made a pact to go hiking with their dogs at least once a week on their days off. If she’s not found frolicking among nature, she’s most likely in the kitchen cooking (and daydreaming) about all the different dishes she wants to make and eat.


What makes me unique: Something super random about me: I can lick my elbow! I can play four different instruments at the moment (piano, guitar, cajon, drums) and am learning how to play the guzheng, a Chinese zither instrument.


Why do I practice healthcare: It’s one of many ways I can give back to the community. I want those that I encounter to know that someone loves them and cares for them, but ultimately, that they are not alone and have someone on their side.


Jack Yeung


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My name is Jack Yeung and I am super excited to embark on this new journey here at Crossover Health. Up until 3 years ago, I have been lucky enough to help out at my parents’ restaurant starting at a young age in high school.


I also have worked as a Crossfit coach and on the weekends I spend it bartending at a bar in San Jose. With this new opportunity here at Crossover Health, I am looking forward into meeting and working with new, exciting people and to be able to grow with the company.


Cynthia Aguilar


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Cynthia enjoys working in healthcare because it provides endless opportunities to help people.


Originally from the Bay Area, Cynthia has an AA degree as well as a BS in Public Health.


Outside of work, she loves going to the gym because there’s always a new way to mix it up between cardio and weightlifting, and because she finds it a great place to meet amazing people. Cynthia also loves to travel and being able to immerse herself in different cultures and languages.


Justin Dean


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Justin is an outgoing and reliable individual looking to challenge himself. He honed his customer service and interpersonal skills through working in various food establishments, especially Peet’s Coffee. He enjoyed the daily interactions between the loyal “Peetniks” and his fellow baristas, ensuring both sides of the brew left laughing or with a smile. Postgrad Justin moved back to the Bay Area to work in Foster City as the lead physical therapist aide. During his time as an aide he improved his leadership skills, and enjoyed building trustworthy relationships with patients and physical therapists.


Justin was born and raised in Redwood City, CA. He transferred from his local community college, Cañada College, to University of California Davis where he received his Bachelor’s degree in Nutritional Science. He is the youngest of three children and strives to make his siblings proud. Justin enjoys weightlifting, swimming, spending time with friends and family, reading comics, or lounging with his tuxedo cats Maximus and Zeus.


Lois Largoza


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Lois believes that a healthy individual contributes to a healthy community. With lots of family involved in the healthcare industry, she grew up hoping to be like them — prioritizing good health and making a difference in the community around her. Caring and hardworking, Lois loves to engage with and help others. She hopes to provide patients with an excellent experience and feels her role is the perfect blend of her passion for healthcare and her customer relations skills. 


Lois earned a BS in Biology from the University of Oregon. As a previous employee of a nonprofit organization, she discovered her knack for building and maintaining donor relations.


Originally from San Leandro, Lois enjoys traveling, whether it is a short road trip or a trip abroad. She likes to spend time away from work trying different cuisines with friends and family.


Emily Wang


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Emily has learned over the years to lead with compassion, patience, and open communication. Many patients are scared about what is going on with them, and she feels a responsibility to help. Emily has volunteered and worked in the medical field for 8+ years. She spent most of her time volunteering at a community hospital working alongside nurses and medical assistants. In high school, she also volunteered as a Sports Therapy Aide and learned basic Kinesio Taping. Most recently, Emily worked directly with physicians and mid-level providers as a Medical Scribe. Emily studied abroad in Shanghai, China during her formative years.


It was there that she found her love of food—she thoroughly enjoyed trying new things at all the different street food carts. She also developed a hobby of baking different sweets. To balance out all the food consumption, she has found joy in exploring nature and going on hikes with her friends and her feisty little dog. When she’s not outdoors, you can find her binge watching Netflix shows at home or cuddling with her pup! She hopes to one day go on a global food tour.


What makes me unique: I have an ability to empathize and understand others. My love for people pushes me to become a better helper.


Why do I practice medicine: I choose to work in healthcare because of my love for people and putting others first. When people are happy, they tend to heal faster, so I want to help alleviate their mental and physical pain. By putting time, energy, and effort into patient care, my hope is that they can feel safe and comforted as they heal.

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Linh Le


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Linh has learned so much by watching her father work in a restaurant for many years. One of the lessons was that if you are hardworking, others will be glad to work with you. So she tries to follow in those footsteps and work earnestly at whatever work she is given.
Linh is devoted to her work and to providing patients with the best care possible. Away from work, Linh enjoys watching TV shows and movies, playing video games, and eating good food.


What makes me unique:
My ability to see the good in people and to approach every situation with an open mind.


Why do I practice healthcare: I am working towards a degree in Public Health because I have always wanted to contribute to the health of my community. One of the things that keeps me learning every day is knowing the impact we can have on earth if we advocate for those who need support.

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Kien Tiet


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Born in Saigon, Vietnam and raised in San Jose, California, Kien has a background in social work, so he comes to his role with an appreciation for diverse communities and an empathetic approach. He has always had a passion for helping people and working in healthcare gives him the opportunity to live that value every day. He strives to make a difference by making others smile.


What makes me unique:
I love playing video games, watching TV shows, taking care of my plants, and caring for my pet turtle.


Why do I practice healthcare:
I practice healthcare because I want to have a direct positive impact on people. I like to see the faces of the people I help. To know that I made their life a little easier—even for a brief moment—brings me joy.


Jordan Buccat


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Jordan is dedicated to his role and driven by his desire to help those in need. He brings 4+ years of experience working as a therapist and assaultive behavior management technician for autistic children. He also has experience as an admin tech and a tech lead, as well as three years in customer service.


Jordan loves spending time with family and friends. In his free time, he enjoys working out, going out to eat, traveling, watching shows, playing a variety of games, and trying new things.


What makes me unique: I am an energetic, positive, caring individual who works with a high level of efficiency
Why do I practice healthcare: By serving others in need, I hope to help make their life a better one.

Kaiser Permanente


Dan Teng, MD

Kaiser Physician

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Dr. Teng received his medical degree from Robert Wood Johnson Medical School and finished my residency at Family Medicine Spokane.  He joined Kaiser Permanente as a board certified Family Medicine physician because of their philosophy of promoting health education and preventive medicine as well as integrated health care.  While Dr. Teng has a particular interest in Dermatologic procedures, he also enjoys practicing medicine across the entire range of the family, from infants to elderly.  He believes that establishing strong relationships fosters a better understanding of patients’ needs thus enabling a higher likelihood of nurturing healthy lifestyles.


Mira Sinha, MD

Kaiser Physician

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Dr. Sinha is a Board Certified Family Physician with over 14 years of experience in the areas of pediatric, adult and gynecologic care.  She practices evidence based medicine with a focus on empowering patients to take control of their health. Dr. Sinha is passionate about using lifestyle modification as a critical tool to both prevent and manage chronic medical conditions.  She is also able to perform many minor surgical procedures in the office to provide a high level of care and convenience for patients.  Dr. Sinha joined Kaiser Permanente because they share these same goals.


Samantha Krawitzky, MD

Kaiser Physician

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Growing up in a small town in the forests of New York I appreciated the community around me and learned the rewarding feeling one gets from giving back to that community. It was this sense of connection with people that drove me to choose family medicine as a career. I enjoy the unique life-long relationship that a primary care physician forms with her patients and their families.


I see my most important role as a doctor is that of an educator to not only treat patients’ illnesses but to provide them with the tools so that they can help themselves achieve their optimal health over time. I am also a strong advocate of preventive medicine and I strive to help my patients lead healthy and safely serve the members of this amazing Peninsula community.


Having lived in Mexico, I speak Spanish and take pride in a sense of open-mindedness and cultural competence that accompanied my medical training. The foundation of good patient care is in being a good listener and in respecting individual beliefs and value systems. I enjoy the privilege of working with the diverse Bay Area population and learn new things from my patients every day.


As a family practitioner, I see people from all walks of life, from infants to retirees. I am experienced with early childhood development, women’s health, and prenatal care and take pride in caring for you, your significant other, children and/or parents.

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