Listed below are the providers available to you at the Life@ Wellness Center on Willow Campus (MPK 49). Go here to learn more about the care team at each of the Crossover Health Centers in the Bay Area.
Stephen Ezeji-Okoye, MD
Chief Medical Officer, Physician
Dr. Stephen Ezeji-Okoye is board certified in Internal Medicine. He graduated magna cum laude from Harvard College with an A.B. in Anthropology. He attended medical school at the University of Texas Health Science Center at Houston. He completed an internship, residency and chief residency in Internal Medicine at Stanford. He joined the VA Palo Alto Health Care System (VAPAHCS) following his residency and held a wide range of administrative positions, including leading VAPAHCS’s Ambulatory Care Service for ten years. In his last twelve years at VAPAHCS he served as Deputy Chief of Staff and was responsible for the oversight of all clinical operations. Dr. Ezeji-Okoye served as a Clinical Professor (Affiliated) at Stanford University School of Medicine. He has served as a national consultant to the VA on the use of Integrative Medicine practices in VA care, and as an Advisory Council member to the National Institute of Health’s National Center for Complementary and Integrative Health. Dr. Ezeji-Okoye is interested in population health, and in system redesign to drive improvements in quality and efficiency. He used Lean manufacturing principles to drive quality improvement at VAPAHCS. He helped lead efforts at improving Veteran care through a focus on chronic disease management, social determinants of health and on the use of Complementary and Integrative Health practices to promote self care. Outside of medicine Dr. Ezeji-Okoye enjoys running, movies and trivia.
Riki Alcheck, MD
Riki Alcheck, MD is a board certified Family Practice physician who is passionate about helping her patients take charge of their health by providing high-quality, evidence based medicine at the work site. Dr. Alcheck has been successful by developing relationships with patients that empower them to make positive changes in their health. She has a personal interest in women’s health as well as innovative new care models and personal health technologies. Dr. Alcheck graduated from medical school at George Washington University and completed her Stanford affiliated family practice residency in San Jose, California.
Kristine Mangalindan, MD
Born and raised in the Bay Area, Kristine is excited for the opportunity to work with and contribute to the community.
She earned a bachelor’s degree from UC Davis, and her MD from Temple University School of Medicine. Kristine’s residency was at Kaiser Permanente Santa Clara, Internal Medicine, and she is board-certified in Internal Medicine.
Besides spending time with friends and family, she loves baking, dancing, and traveling. She also enjoys being in the sun, watching movies, and cheering for her sports teams (especially basketball).
Sooji Rugh, MD
Dr. Sooji Rugh is board certified in Internal Medicine and Obesity Medicine. She has spent the past decade helping her clients achieve weight loss goals by coaching them through dietary and lifestyle changes. She is passionate about using lifestyle and nutrition as medicine to influence illness and optimize wellness. She is passionate about supporting her clients as a facilitator for change.
Dr. Rugh received her undergraduate degree from MIT and medical degree from the University of Pittsburgh. She completed her residency at Harbor-UCLA and is completing a Fellowship in Anti-Aging, Metabolic and Functional Medicine through the Metabolic Medical Institute.
Amber Malik, MD
Amber Malik, MD is an American Board Certified Family Medicine Physician who is devoted to personal, comprehensive, and continuing health care for patients of all ages. Among treating various illnesses, she has a personal interest in emphasizing disease prevention and health promotion by helping her patients achieve a healthy lifestyle. Dr. Malik believes in compassionate care and clear communication with her patients. She has extensive experience in primary care and urgent care. Dr. Malik graduated from medical school at Ross University School of Medicine and completed her residency training at Memorial Health University Medical Center in Savannah, Georgia. In addition, she has completed the curriculum of Integrative Medicine in Residency program through the University of Arizona.
Dr. Malik was born and raised in Houston, Texas. Outside of work, she enjoys spending time with her family and friends, cooking healthy recipes, and going for walks with her lovable Shih Tzu. She recently moved to the Bay Area and is enjoying the weather and scenery that California has to offer!
Melissa Lin, MD
Melissa Lin is a family physician with previous clinical experiences at Kaiser and in private practice. She was raised in Camarillo, California, and pursued her undergraduate and medical school studies on the East Coast at Brown University and George Washington University. She then finished her residency at UCLA and practiced in the Los Angeles area for a couple of years before relocating to San Francisco in 2009. Dr. Lin’s practice interests include women’s health, pediatrics, behavioral health, preventive medicine, family planning, routine continuity care for patients and their families, and optimization and management of chronic disease. In her spare time, Dr. Lin enjoys the outdoors, traveling, and spending time with family and friends. She is happily married and the mother of two school-aged children, Nathan and Ava.
Qiratulanne (Annie) Khan, DO
Qiratulanne (Annie) Khan is a Bay Area native and grew up in Union City, Ca. She is Board Certified through the American Academy of Family Medicine and brings a wide range of clinical, research, and teaching experience. She is multilingual in Urdu, Punjabi, and Hindko and has worked in Pakistan, India, Ethiopia, Bolivia, and Navajo Nation in the U.S. In California, she has worked with various urban underserved populations in Oakland. Her special interests include Women’s Health and Global Health.
She received her Doctorate through Touro University College of Osteopathic Medicine in California, completed residency in Family Medicine at Boston Medical Center (Boston University) and a two year fellowship in Global Health through UCSF/HEAL Initiative. She is currently earning her MPH through UC Berkeley and holds a BS in Biological Sciences from UC Davis. She enjoys hiking, running, traveling and is working to fulfill her dreams of completing the Mt. Everest Base Camp Trek in Nepal in the next two years.
Sreelata Kintala, MD
Sreelata Kintala, MD, MHS is a board-certified family medicine physician with a background in health policy and public health. She believes in compassionate, evidence-based healthcare, and has special interests in cardiovascular health and diabetes, preventive medicine/public health, and travel medicine.
She completed her undergraduate degree at Duke University, the masters program at Johns Hopkins Bloomberg School of Public Health, and medical school at Rutgers New Jersey Medical School. Sreelata also completed a family medicine residency at Northwestern University and is ABFM certified. Prior to joining Crossover Health, she worked at Kaiser in Oakland and One Medical Group in San Jose.
Originally from New Jersey, Sreelata enjoys exploring California and spending time with loved ones. She also enjoys reading novels, watching movies (dramas, thrillers, documentaries, and artistic rank among her favorites), and cooking Thai, Indian, and Italian meals. Sreelata is fluent in Telugu and has some basic conversational skills in Spanish.
Brittney Bilodeau, RN
Brittney is a passionate individual striving to provide the best patient-centered care possible. She loves new experiences and learning all she can to further advance her nursing skills. Brittney worked in a daycare for over 6 years during high school and nursing school and this taught her to juggle many tasks, but also stay organized and finish everything to completion. Postgrad, she spent just under a year at a long term care facility and then went full time as a nurse in a juvenile detention center. During this time, she also completed her Bachelors Degree and as part of the degree completed a medical mission to Zambia, Africa. She participated as part of a 30 person team, and helped give care to over 2000 people.
Brittney grew up in East Granby, which is a very small town in Connecticut and received her Bachelors in Nursing from Goodwin College. She has 2 brothers, one younger and one older. She relocated to the Bay Area from CT with her boyfriend due to his job relocating them. She has enjoyed the great weather and new places to explore. She also enjoys reading, traveling and spending time with her cat, Kitty and Pablo.
Joshua Pizarro, Lead LVN
Care Team Lead Licensed Vocational Nurse
Joshua is a hardworking and committed healthcare professional, who strives for excellence and compassion. He loves communicating with people and building personal relationships. His nursing background has been focused in cardiology. He is a fast learner who loves to be challenged. Joshua has utilized his communication and critical thinking skills in many different avenues. He worked in the retail industry for over five years, as well as 8 years in radio broadcast. During that time, he learned to multitask and build relationships with his peers as well as customers from diverse backgrounds. He takes great pride in utilizing his wide background in developing a unique and wide approach to his patient care.
Joshua is a Bay Area native, born and raised in Hayward, CA. Joshua is an avid sports fan, he loves watching and discussing it all. His favorite sports teams are Manchester United, 49ers, and the Warriors. He is passionate about food and travel. On his days off he spends his time with his wife traveling as well as trying and cooking various different foods.
Kristine Anrig, Lead RN
Care Team Lead Registered Nurse
Kristine has been an acute care nurse for the last six years on an orthopedic surgical unit. She has floated to other units such as ICU, ER, and telemetry. Prior to becoming a nurse she worked in a pediatric emergency room as a unit clerk. Kristine strives to provide her patients with the best care possible. She has a passion for educating and helping patients becoming the healthiest possible.
Kristine was born and raised in Pleasanton, CA. She attended college at California State University East Bay where she received her Bachelor’s degree in Nursing. Kristine currently lives in Fremont, CA with her husband and fur kids. She loves spending time hiking, camping, reading, and just being outdoors.
Eric Cavero, RN
Eric feels one of the best things about working in healthcare is making a difference in people’s lives by helping to improve their physical and mental health.
He graduated from the College of San Mateo.
Outside of work Eric loves music and fitness—he stays busy playing soccer and working out, as well as DJing, listening to music, playing video games, and working on his photography and videography skills.
Vanessa Hernandez, RN
My name is Vanessa and I am an East Bay native with Mexican roots. I was the first in my family to graduate college, earning my bachelors in health science, emphasis on community health education and minor in psychology, from California State University East Bay. I furthered my education at Ohlone College and became a registered nurse. I then went on to graduate school at the University of San Francisco where I earned my masters in nursing in clinical nurse leadership. During this time I met and married my wonderful husband. Then we had our beautiful baby boy a year ago and have been busier ever since. We enjoy family events and outings, baby swimming lessons, and food exploration!
For the past four years I have had the privilege of working at a Federally Qualified Health Center (FQHC) in collaboration with the Stanford University Pediatric Residency Program. There I worked with an underserved and impoverished population, mostly Spanish-speaking immigrant and first generation Latino community, and helped guide new residents as they navigate the world of pediatric primary care. After hours, this clinic converts into a family practice FQHC where I was able to assist persons of all ages with navigating their healthcare. Healthcare providers are essential in providing the tools their clients need to lead a healthy and happy life.
At Crossover Health, I look forward to applying my skills to a new population in need of navigating their healthcare. I feel everyone deserves access to health care and a chance to understand how to help themselves through preventative/self care along with maintenance of any existing health conditions in order to enrich their lives. I am thankful for the opportunity to continue to learn and grow here and am eager to join the Crossover Health team!
Jasmin Goble, RN
Jasmin loves science and medicine, and as a RN, she turns that passion into an opportunity to help her patients learn and understand more about their health and wellness.
Originally from Sebastopol, California, she earned a BS in Nursing from the University of San Francisco.Away from work, Jasmin loves traveling, hiking, biking, live music, reading, and spending time with friends and family.
Ferdinand Garcia, RN
Ferdinand seeks to empower others to remain healthy and maintain an optimized lifestyle. He has worked in corporate wellness for several years across the San Francisco Bay Area and helped many people in the workplace understand their health and how to take charge of their own well-being. He also spent two years as a flu and wellness nurse serving local communities in the East Bay, and briefly worked as a physician substitute for a plasma center in East Oakland. During that time, Ferdinand gained experience interacting with diverse communities, understanding and tending to the specific needs of clients, honing his leadership and management skills, and developing solutions to problems that may arise in the field. Being with Crosssover Health will allow him to continue empowering individuals to be in control of their health.
An East Bay native, Ferdinand attended CSU, East Bay, where he earned his Bachelor’s Degree in Nursing. During his free time, you might find him in the gym, spending time with friends, or perhaps even indulging in local bubble tea establishments every now and then.
Benjamin Garcia, RN
Benjamin feels that working in healthcare is a great way to help those in need, and to educate those who do not have the proper resources to understand their medical situations.
Hailing from Hayward, CA, he earned his BSN from California State University, Easty Bay.
When he’s not at work, Benjamin enjoys relaxing by adding to his collection of sports cards.
I am a hardworking individual who is always striving to learn, grow, and help others in need. I will always do my best to provide the best care as I simultaneously strengthen my skills as a nurse.
I practice healthcare to help people in need and to develop and grow in an endlessly evolving career.
Check back soon to read more about Jessica!
Frank Michioka, RN
Hailing from Salinas, California, Frank enjoys working in healthcare because of the daily opportunity it gives him to help those in need.
Frank earned his Nursing degree from Azusa Pacific University. He’s an avid sports fan and enjoys watching sports—especially cheering on the San Francisco 49ers and San Francisco Giants. He likes traveling and experiencing different cultures, as well as enjoying native cuisine. Frank recently picked up drone flying and enjoys taking stylistic photos and aerial photography.
What makes you unique? (please provide a minimum of 2-3 sentences.)
I grew up in the restaurant business and worked there from an early age. It taught me the intricacies of owning a business, the importance of customer service, and the extra dedication it takes to manage a business. I think this has helped shape me in being respectful, courteous, and valuing every customer—or patient in my case—that I come across, because I realize that healthcare and the food industry have similar shared aspects in this regard.
Why do you practice healthcare?
I believe strongly in the importance of one’s health and I hope to empower people to take control of their own healthcare through patient education.
Tim Hulsker, RN
Check back soon to read more about Tim!
Gisselle Stone, RN
Check back soon to read more about Gisselle!
Maria Alvarez, RN
Born and raised in Fremont, California, Maria chose nursing as a career because she feels strongly that helping others is her calling. She loves empowering others by sharing her knowledge and using her skills to help them achieve a healthy, happy life.
A first generation college student, Maria didn’t grow up with the idea of going to college. Her parents left school around 6th grade, so having a daughter who graduated high school was a great accomplishment in and of itself. But as she neared her high school graduation, she knew she needed to do something for herself, for others, and to make her parents proud. Nursing was the answer—not only is she able to serve the community, she is a great resource (and source of pride) to her family.
Maria has experience working in community clinics with the underserved population of San Mateo and Alameda county, as well as with the pediatric population and their families. In her free time she loves spending time with her husband and two kids.
What makes me unique?
I am passionate about preventive care, educating patients, managing their chronic conditions, and preventing them from landing into a hospital.
Why do I practice healthcare?
I practice healthcare because I love seeing the positive impact I have on patients.
Brittney Guitron, LVN
Licensed Vocational Nurse
Check back soon to read more about Brittney!
Kalen is a hardworking individual that strives to do the best he can. He enjoys talking with people, getting to know his fellow work mates and patients. He worked an internship at Palo Alto Medical Foundation: Mountain View after finishing his program.
Kalen was born and raised in Hawaii, on the island of Kauai. He moved to San Jose to attended a vocational school in Santa Clara, Institute of Business & Technology, where he gained his certification as a Phlebotomist. He is the oldest of three boys and enjoys visiting his family back home from time to time. A few of the activities Kalen enjoys are hiking, reading, playing volleyball, and swimming.
Julie Nguyen, MA
Check back soon to read more about Julie!
Tina Lee, MD
Medical Director, Psychiatrist
Working in healthcare allows Tina to engage with people from all walks of life. She enjoys being part of a community of professionals with the formal mission of healing and alleviating the suffering of patients and their families, so that each person can live each day well.
Originally from the north Chicago suburb of Skokie, Illinois, Tina received her BA from the University of Chicago, and her MD from the University of Chicago Pritzker Medical School. She earned an MS from Stanford University School of Medicine.
Tina moved out west years ago, and lives in the Palo Alto area with her husband and two boys. Outside of work she and her family love traveling together and experiencing new communities and cultures—especially when they are joined by extended family. Planning those adventures and recalling shared experiences rank at the top of the list of favorite family activities. Tina also loves reading both fiction and nonfiction, hiking, and following favorite sports teams with friends and family.
What makes you unique:
I hail from a multicultural background and have ongoing ties with friends and relatives from a wide range of religious, educational, and cultural backgrounds. This has fostered a lifelong curiosity and fascination with the breadth and depth of human experience and perspectives, as well as bolstered my admiration of and appreciation for our ability to connect with one another.
Why do you practice healthcare:
It allows the opportunity to make a difference in people’s lives and bring out the best in each person. I enjoy the dedication, collaboration, and collegiality of working among healthcare teams.
Olivia Choi, MD
Olivia loves working in healthcare because every day she makes a difference in someone’s life and she’s always learning something new!
She earned a bachelor’s degree from The Ohio State University and her MD/PhD from UCLA.
Outside of work, Olivia enjoys a variety of creative and artistic hobbies including baking desserts, acrylic painting, and playing the piano and violin. She also loves to swim.
Brooke Leone, RN
Brooke has enjoyed being a nurse for 11 years now and has experienced many different fields. She graduated with honors from the San Francisco State/Sequoia Nursing Program, cohort 3. Shortly after graduation, Brooke jumped right onto the floors and became a Telemetry nurse at Seton Medical Center in Daly City. After that, she worked at Pathways as a hospice nurse and then moved onto Acute Asthma, Allergy, and Immunotherapy, a private practice in Atherton for 5 years.
Upon joining Crossover, I left the world of aesthetics to return to primary care. In addition to nursing, her life outside is quite fulfilling. Brooke is very involved with her church, The Bridge, in Foster City. Brooke and her husband are a part of the food crew ministry where they feed their church family fun, unique, snack-food creations. Brooke also loves fitness and lives an overall healthy lifestyle. She also enjoys spending time with friends and family and often hosts get-togethers at her home. What she’s looking forward to the most at Crossover Health is transitioning back into primary care and providing for patients with a preventative, health centered approach.
Mehak Chopra, DO
Mehak Chopra is an ambitious and motivated individual who strives for excellence. She loves communicating with people and building relationships. She is a fast learner who loves to be challenged. Mehak Chopra recently graduated from fellowship at Stanford University. She is the first fellow to train at Stanford University in the Student Mental Health Fellowship. She is currently working part-time at the UCSF Student Counseling Center. She graduated from psychiatry residency at Stony Brook University Hospital in 2017. She is currently a board member for both the ISSP and the Healthy Mind Foundation. She is also certified in TMS. She enjoys working with others and collaborating care with other medical disciplines. She believes that a team approach is the best way to provide mental health care.
Mehak was born and raised in Long Island, NY. She attended college at Drexel University where she received her Bachelor’s degree in Biological Sciences. Mehak’s professional pursuit stems from her personal interest in playing tennis, badminton and table tennis. She enjoys hiking, outdoor activities, traveling and watching movies. She spends as much time as she can with her friends and family. She enjoys learning new things and most recently joined bhangra dance classes.
Mary Ann Gerlach, NP
Mary Ann Gerlach finds her role as a healthcare provider fulfilling. She is inspired by people, values equality, and thrives on opportunities to learn. She started her journey to becoming a nurse at Marian University in Indianapolis, Indiana. After working at a hospital in Indiana for two years she moved to California and worked as a travel nurse. That travel opportunity led to a permanent nursing position at Stanford Hospital, and in 2012 she settled in the bay area. She always had the goal of becoming a Family Nurse Practitioner and went to graduate school at Samuel Merritt University in Oakland, California. In 2015 she obtained her Master of Nursing Science degree and has since been practicing as a primary care provider. She has experience working in school-based health clinics at high schools in both Oakland and Alameda.
She appreciates connecting with patients and aims to maintain a safe space for people to be heard and have their health needs met. She enjoys learning from her colleagues and is grateful for the opportunity to use her experience and be a contribution to the clinic. Outside of work she enjoys going to Oakland Athletics games, reading books, spending time with friends, wine tasting, and live music.
Joanna Keller, Psy.D
Mental Health Manager
Joanna Keller, Psy.D. is a licensed clinical psychologist with over 15 years of experience in the mental health field. She is dedicated to helping people lead richer, more gratifying lives by discovering habits that lead to personal growth, while overcoming obstacles in their way. Dr. Keller has worked in a variety of settings including a collaborative mental health practice, primary care clinics, hospitals, schools, and residential settings. Her areas of expertise include depression, anxiety disorders, depression, substance abuse, sleep disorders, chronic pain, life transitions, professional and personal growth, and other stress-related issues. She understands the importance of creativity and flexibility – her warmth, empathy, and sense of humor are evident in her treatment style. Dr. Keller earned her Doctorate and Masters degrees in Psychology from The Wright Institute in Berkeley, CA, and her BA in Psychology from The University of Arizona, in Tucson, AZ.
Jordon Epps, LMFT
Licensed Marriage and Family Therapist
Jordon’s understanding of mental disabilities started very early. His father was a Psychiatrist and he was fortunate to accompany him to work at various hospitals, clinics, etc. Upon enrolling at Pepperdine Graduate School of Education and Psychology, Jordon made his future intentions clear from day one with the clinical training coordinator at Pepperdine. He said he came to increase his knowledge in chronic and severe mental health so he could return to the field more prepared to help. He used his education to continue working at mental health facilities treating chronic mental disorders including schizophrenia, major depressive disorder, generalized anxiety, bipolar disorder, etc.
Jordon was fortunate to have made his mind up that he wanted to be an instrument of recovery for individuals needing mental health services. He used this experience to obtain a license in Marriage and Family Therapy and continue working with adults diagnosed with chronic and persistent mental illness in addition to substance use disorders at D’Amore Healthcare. Upon moving to the Bay Area, he used his experience to assist individuals in community based mental health programs. He brings over 10 years of experience and counting in the field of chronic and persistent mental illness. Jordon has experience using cognitive behavioral therapy, dialectical behavioral therapy, and trauma focused therapy. Jordon continues to advocate for his caseload and assist them in improving their insight, judgment, and symptom awareness to help improve overall daily functioning at home, work/school, and the community.
Shelly Sheinbein, Ph.D.
Shelly Sheinbein, Ph.D. is a licensed counseling psychologist who has a passion for helping and learning from others. Her therapeutic style is compassionate, strength-based, collaborative, social justice informed and thought provoking. She is committed to helping individuals develop deeper understanding of themselves and relies on her attention to details, transparency, and expression of genuine care to cultivate connection. She draws from a wide range of evidence based approaches which emphasize mindfulness, increasing cognitive flexibility, and building growth fostering connections to promote sustainable change.
She has worked in university counseling centers for the past five years. During this time, she developed specialties in sport and exercise psychology (e.g., performance enhancement, recovery from sport injury), identity and acculturation issues, group therapy, intersectionality, resiliency, mindfulness, mood issues, outreach/community engagement, and public speaking. Her most recent employment was at Stanford University where she focused on helping clients explore and navigate their sexual and gender identity including supporting clients in seeking medical interventions. As a member of the queer community, Shelly has a particular passion for developing programs that foster advocacy and inclusion for members of the LGBTQ+ community.
Shelly was born and raised in Los Angeles, CA. She obtained her Ph.D. from University of North Texas and her Bachelors from Claremont McKenna College. She has a love for being outdoors, cycling, scuba diving, traveling, cooking, and thinks laughter should be a required daily activity.
Raisa Garcia, Ph.D
Dr. Raisa Garcia received her PhD in clinical psychology from the California School of Professional Psychology in San Francisco (APA-accredited). She completed her postdoctoral fellowship at the VA Northern California Health Care System (APA- accredited) with emphases in outpatient integrated primary care and behavioral medicine, with minor rotations in couples therapy and inpatient consultation/liaison. She completed her predoctoral internship at Eastern Virginia Medical School (APA-accredited) on the inpatient medical adult track (inpatient physical rehabilitation and inpatient consultation/liaison) with minors in inpatient integrated care and bariatric surgery.
Raisa’s previous experiences generally involve conducting assessments and therapy
with children, families, and adults with various medical conditions and physical
disabilities or injuries, along with co-morbid mental health diagnoses. She has an interest in mindfulness and health prevention, especially in helping people overcome barriers with healthy eating, exercise/movement, stress management, sleep, and effective communication.
Raisa likes dancing, hiking, and engaging in sports she’s not so good at. She also likes to write and read when not tired from all the physical activity. She looks forward to learning from others at Crossover Health and helping develop a very unique, innovative, and effective way of providing services, as to become a model for others.
Torianne Ipema, PsyD.
Torianne Ipema, PsyD, is a licensed clinical psychologist with specialty experience in Health Psychology. Dr. Ipema was born and raised in Ontario, Canada and received her Bachelor’s degree in Psychology and Neuroscience from McMaster University and her Master’s and Doctorate degrees from Pacific University in Oregon. She has worked predominantly in hospital settings, coordinating care with medical teams and treating patients with a variety of physical illnesses. Her areas of expertise include obesity and weight management, eating disorders, trauma, adjustment to medical conditions, and human sexuality. She most recently completed her fellowship at California Pacific Medical Center specializing in psych-oncology, behavioral cardiology, and neurogastroenterology.
Dr. Ipema operates with a warm, genuine, and trauma-informed approach. She primarily practices from a Cognitive Behavioral Therapy (CBT) framework with flexibility in adapting her work to the unique needs of her clients. Dr. Ipema frequently employs mindfulness skills, self-compassion, and humor. She enjoys working collaboratively with clients to help identify and build upon existing strengths.
Outside of work, Dr. Ipema enjoys spending time with family and friends, keeping active with fitness classes and hikes, traveling, and exploring all that the Bay Area has to offer. She also enjoys tapping into her creative side with music, art, and DIY projects.
Shannon Rogers, LMFT
Licensed Marriage and Family Therapist
Shannon is a Licensed Marriage and Family Therapist who has a passion for helping people achieve greater psychological flexibility so they can meet life and its challenges with openness and presence and build meaningful lives based on their personal values. Someone wise once told her, “We’re always going to be navigating the river, therapy helps you become a better navigator.” Shannon sees therapy as an opportunity to have a new kind of relationship, a relationship in which people can come to know themselves in a new way. Therapy can help uncover and make sense of confusing or conflicting desires, thoughts, and feelings. With understanding and awareness and the learning and practicing of new skills comes the freedom and capacity to make conscious choices, develop new habits, and change stuck patterns that are no longer working.
Shannon’s approach is warm, engaged, and down-to-earth. She works with people from all backgrounds and has a special interest in working with people who are struggling with anxiety, stress, substance abuse, relationship issues, imposter syndrome, self-criticism, and/or self defeating thoughts or behaviors. Shannon has worked in a variety of settings including private practice, a college counseling center, and Oakland public schools. She supervises counselor interns at a local counseling agency.
Shannon was born and raised in California. She obtained her MA from John F. Kennedy University and her Bachelors from UC Berkeley. She has a love for music, film, hiking, running, yoga, eating, and playing with her dog. In a past life she taught yoga and has had a mindfulness practice for over 20 years.
Alana Jacobs, Ph.D
Alana is a cisgender, culturally-Jewish, female-identified psychologist who values the opportunity to connect deeply with other humans, and help with their journey of healing and feeling most authentically themselves. Her passion and experience lie in working with individuals and couples of diverse ethnicities, races, nationalities, sexual orientations, and gender identities. For the past 10 years, her clinical experiences have ranged from private practices and college counseling centers to an outpatient clinic and a state hospital. Alana brings warmth, acceptance, trust, and empathy into her work.
In addition to individual therapy, Alana is passionate about couples and group therapy and she has received advanced training in both, specifically in Emotion-Focused Couples Therapy and interpersonal process groups. Alana’s work with individuals is informed by Gestalt, interpersonal, cognitive-behavioral, attachment theory, and mindfulness-based approaches. Always at the forefront is attuning to the client and integrating these modalities in a way that meets the unique needs of the person in front of her. Alana believes that in our early life or in times of great difficulty or trauma we do what is necessary to survive, and while these tactics were once essential for us to cope they can come to no longer serve us. Alana helps clients uncover how these tactics they once needed to employ may now be blocking their full aliveness, connection to their emotional experience, and ability to form deep, fulfilling, and sustained relationships with others. She accompanies clients in unpacking beliefs about themselves they may have internalized and helps them learn to relate to their thoughts differently. Alana also supports clients in processing emotions they may never have previously felt safe enough to explore, and she helps clients discover different ways of relating to themselves and others that are more nourishing.
Alana has always been drawn to the ocean and mountains, which is partly what led her to complete her BA at UC Santa Barbara, and her doctorate (PsyD) in Clinical Psychology at Pacific University in Oregon.
Originally from Bethesda (a suburb of Washington DC), Alana is a 200-hour certified yoga teacher and continues her own yoga practice as a student as well. She also enjoys dancing, painting, international backpacking, and other outdoor adventures.
Shawndell K. Clay, Psy.D
Shawndell K. Clay, Psy.D. is a licensed clinical psychologist with over a decade of experience in the mental health field. From an early age, her parents encouraged a career in medicine. However, an encounter with a peer counselor in high school left her in awe of the transformative power of collaboration, validation, and strategic planning for unlearning maladaptive behavioral patterns. Dr. Clay believes that anyone could benefit from therapy because, though we all have the ability to overcome obstacles on our own, we also all deserve some help if it’s available! This help comes in many forms and Dr. Clay uses a collaborative, person-centered approach to help clients find solutions that work best for them.
A graduate of Clark Atlanta University and the PGSP-Stanford Psy.D. Consortium, Dr. Clay comes to us after four years at Georgia State University’s counseling center in Atlanta, GA. She has an extensive background in working with emerging adults who are navigating depression, anxiety, trauma, identity formation, multicultural issues, and work stress. Aside from college counseling, she has also worked in inpatient psychiatric hospitals, community mental health centers, and the veteran’s affairs hospital. After hours, if you don’t find Dr. Clay yelling at a Sharks’ game or watching Grey’s Anatomy on Netflix, then you’ll find her swimming in the ocean waves before curling up with a book in the warm sand.
Tanya Shtutman, Psy.D
Tanya Shtutman, Psy.D. is a licensed clinical psychologist who specializes in working with individuals who struggle with depression, anxiety, stress management and burn out, grief and loss, insomnia, relationship issues, and chronic pain/illness.
Dr. Shtutman believes that we all have the internal resources needed to facilitate positive growth and healing. Her approach in therapy is to collaboratively and emphatically support you in uncovering these resources and developing new skills to achieve your personal and professional goals. Dr. Shtutman balances research and theory with your unique personality, cultural background, biology, and life experiences.
Dr. Shtutman earned her Doctorate degree from the Wright Institute and her Bachelor’s degree at UC Davis. She completed her fellowship specializing in CBT/DBT at Harbor-UCLA Medical Center. Dr. Shtutman is certified in Cognitive Behavior Therapy and the Positive Parenting Program (Triple P) and has extensive training and experience in highly effective evidence-based approaches including Cognitive Behavior Therapy (CBT), Dialectical Behavior Therapy (DBT), and Acceptance and Commitment Therapy (ACT). She can also provide therapy in Spanish and Russian.
Outside of work, Dr. Shtutman enjoys salsa dancing, yoga, spending time with family and friends, and reading.
Josh Bruce, DC
PM Manager, Chiropractor
Josh is a welcoming and dedicated chiropractor with a focus on helping people to move better. His passion for health and science keeps him constantly on the go. So if he is not in the clinic or at a new class on movement assessment and emerging techniques in the treatment of muscle pain, then you can probably find him on the road with a local triathlon team helping them prepare for their next event. Josh earned his bachelor’s degree in kinesiology and exercise science from Cal State Long Beach before attending Palmer College of Chiropractic in San Jose. Josh draws on his experience treating in a variety of settings and environments to help him develop a plan specific to each patients needs, including his internship at the VA hospital in Martinez, owning and operating his own multidisciplinary clinic in the East Bay, and travelling with a variety of collegiate and professional sports teams.
Danielle Correa, DC
Danielle brings high energy, comfort, and warmth in her approach to chiropractic care . Devoted to delivering safe and effective evidence based treatment, she strives to keep up with latest therapeutic trends and utilize emerging techniques. Her healthcare motto has been that great care requires empowerment and education as the path to successful outcomes. Prior to starting her own practice, she worked for several high volume chiropractic office locations and completed two locum tenens assignments. Dr. Danielle was born in Youngstown, OH, raised in Las Vegas, NV, and pursued both her undergraduate and graduate degrees in California. She earned her Doctorate at Palmer College of Chiropractic West Campus. In her free time, Dr. Correa enjoys high-energy sports and fills her downtime with travel, studying art history, sculpting, and international work assignments.
Cristina Diaz, DC
Cristina comes from a long family line of healers and athletes, which inspired her to become a doctor of chiropractic. Cristina graduated with cum laude honors from Palmer College of Chiropractic West in San Jose, California in 2011. As an intern, she was awarded a prestigious chiropractic internship in integrative medicine at the Walter Reed National Military Medical Center in Bethesda, Maryland, formerly known as the National Naval Medical Center. Cristina practiced in Santa Cruz for two years and was the Chiropractor for the Santa Cruz Derby Girls. She then joined a sports practice in San Jose, California where she was worked with many athletes from injured weekend warriors to professional athletes.
She is currently a chiropractor that focuses on restoring and improving movement quality. Cristina incorporates various soft tissue therapies, chiropractic techniques, joint manipulation, functional rehabilitation, specific exercise, and the most current evidence-based approach to diagnose and correct problems.
Cristina grew up participating in multiple sports and continues her love for sports. She currently plays in the Bay Area Women’s Soccer League. Cristina also loves exploring the California trails by either running, downhill mountain biking, or hiking. In the winters you are guaranteed to catch her snowboarding down the snow covered mountains in Tahoe. In the summers she root, root, roots for the San Francisco Giants!
Jeff Yeung, DC
Dr. Jeff Yeung is committed to restoring the patient’s health by relieving pain and restoring function as quickly as possible with an all-natural comprehensive approach that will provide long term benefits. Dr. Jeff utilizes a functional approach in patient assessment and treatment and then customizes care to the individual by integrating chiropractic, myofascial release, corrective and rehab exercise, and kinesiology taping. He strives to treat his patients with the utmost care and respect. His genuine interest in people helps to establish connections and meaningful relationships.
Dr. Jeff is from Morgan Hill and graduated from Palmer College of Chiropractic West in San Jose in the Fall of 2012. He currently maintains his practice, Yeung Chiropractic, in south San Jose, which was established in 2013. He loves playing and watching sports, and is a huge fan of Bay Area teams. He enjoys coaching basketball and has been coaching high school boys basketball since 2004.
Bryan Ignacio, DC
Bryan grew up in Pleasanton where he an active member of BUSC and Amador Soccer. Bryan went to CSU Chico, earning a Bachelor Degree in Biological Science, and minors in chemistry and nutrition. Before graduating from Chico in 2008,he spent a summer at the University of Southern California, participating in the Biomimetic MicroElectronic Systems internship. The research conducted focused on reanimating or replacing paralyzed muscles and amputated limbs. It was at this point that he discovered the desire to pursue chiropractic.
Once completing his bachelors, he began graduate studies at Palmer College of Chiropractic West. While there, he provided care at the National Senior Games, Kaiser Half Marathon, Sea Otter Classic and the Ironman Kona Championship. Bryan graduated from Palmer College of Chiropractic West with Cum Laude in 2011.
Although nutritional education is standard in chiropractic curriculum, Bryan believes it is important to go above and beyond the standard level of care and education. As such he has earned his Certification as a Chiropractic Sports Practitioner, a Master of Science in Applied Clinical Nutrition in 2012, and is currently working towards the distinction of Diplomate by the American Clinical Board of Nutrition.
Eric Lederhaus, DPT
Eric is a high energy, enthusiastic physical therapist who loves the concept of taking control of one’s own health. During his doctorate studies at USC, Eric participated in research and successfully published an article in the prestigious journal of Foot and Ankle International with his studies on conservative management of posterior tibial tendon dysfunction. In addition to physical therapy, Eric has a passion for developing injury prevention programs. He has provided lectures to the community for golf, running, and healthcare management. Eric is an avid surfer, backpacker, and up for nearly any random adventure.
Andrew Alcid, DPT
Andrew is a life long learner and a physical therapist that is dedicated to working with his patients to reach their goals. His interest in rehabilitation started on the sidelines of the Rose Bowl, where he served as a student trainer for the UCLA Football Bruins while earning his Bachelors of Science in Physiological Science. He went on to the University of Southern California to pursue his Doctorate of Physical Therapy before completing a year long orthopedic residency in Stanford Health Care’s Orthopedic & Sports Physical Therapy department. As it stands, Andrew is an Orthopedic Clinical Specialist (OCS) and Sports Clinical Specialist (SCS) in addition to being a Certified Strength and Conditioning Specialist (CSCS). After spending his entire career working for large health care systems, he is excited to join Crossover in order to provide patient care within a collaborative team approach to optimize outcomes.
Andrew is an East Bay native and has been an avid fan of the San Francisco Giants and Golden State Warriors since before it was cool. He also enjoys going out to concerts and staying active by lifting weights and playing basketball.
Molly Taylor, DPT
Molly is a driven and highly motivated individual who strives for excellence in patient care. She has worked with patients of all ages from 5 to 100 years old. She enjoys creating relationships and helping patients reach their goals of decreasing pain and improving movement patterns and strength. Molly has worked in many different treatment environments and is excited to become a part of the Crossover team.
Molly was born and raised in Salem, Oregon. She attended college at Linfield College where she obtained her Bachelor of Science in Exercise Science degree. She continued her education at the University of Southern California to obtain her Doctorate of Physical Therapy. During this time she studied and obtained her Certified Strength and Conditioning Specialist designation from the NSCA. Molly spent one year working in Los Angeles prior to moving to Scottsdale, Arizona. While in Scottsdale she continued studying to improve her knowledge and skills and completed her Orthopedic Clinical Specialist certification. She moved to the Bay area for a new challenge and a few less scorpions.
Molly enjoys running, playing volleyball, watching Game of Thrones and going to the beach. She also enjoys spending time with her friends and family.
Elizabeth Adams, DPT
Elizabeth is a physical therapist with a Doctorate from Boston University. She’s proficient in kinesiotaping, IASTM, myofascial decompression, integrated kinetic neurology/sensory integration training, and manual therapy.
Outside of work, she enjoys any and all things that involve exploring the outdoors and taking advantage of what the Bay Area has to offer including, playing soccer, running, hiking, rock climbing, skiing, and playing
Stephanie Yano, DPT
Stephanie received her undergraduate degree from UC San Diego where she majored in Human Development and minored in Biological Science. She grew up playing basketball and was a four-year collegiate athlete on the NCAA women’s basketball team at UCSD. She received her Doctor of Physical Therapy from University of Southern California (USC) and during her time at USC, she helped conduct ACL research on gait deviation following ACL reconstruction at the USC affiliate Human Performance Lab. After receiving her Doctor of Physical Therapy degree, Stephanie went on to successfully complete Kaiser’s Northern California Orthopedic Residency program and worked at Kaiser Santa Clara in outpatient orthopedics.
Growing up participating in team sports, she is most excited about working with the Crossover team and collaborating with different professions in order to give patients the best care.
Stephanie loves playing and coaching basketball along with skiing/snowboarding, fishing, backpacking, playing the ukulele, and trying anything new.
Alia Parvez, DPT
Alia is a highly motivated and enthusiastic physical therapist who believes in empowering her patients to take control of their health and wellness. Her approach to health care focuses on collaborating with her patients to create a program that is attainable and fun to incorporate into each individual’s lifestyle. She graduated from UC San Diego with a bachelor’s degree in Physiology/Neuroscience and a minor in Psychology, and continued her education at USC with a Doctorate of Physical Therapy. She then completed an orthopedic residency at Glendale Adventist Therapy & Wellness Center. She is a Board Certified Specialist in Orthopedic Physical Therapy (OCS) and holds a certification as an ergonomic assessment specialist (CEAS).
Following her orthopedic residency, Alia began working as the physical therapist for the Dancing with the Stars Live Tour. She enjoyed being able to put her background as a dancer to use while working in the profession that she loves. When she was not on tour, she worked in San Mateo at a clinic specializing in chronic pain, and spent three months working at Hilo Medical Center on the Big Island of Hawaii. A Bay Area native, Alia is very excited to return to Silicon Valley and join the Crossover team!
In her spare time, Alia enjoys dancing, traveling, jogging, doing yoga, cooking (and eating!), playing board games, and watching Bay Area sports. She enjoys spending time with her family and trying out new restaurants with her friends.
Liz Cohen, LAc
Liz Cohen is a Licensed Acupuncturist with many years of experience working in integrative wellness centers. Liz earned a B.A. from the University of Pennsylvania in Communications, and an M.S. in Traditional Chinese Medicine from the American College of Traditional Chinese Medicine in San Francisco. To further her skill-set in acupuncture, she completed an intensive clinical training program at the YueYang Teaching Hospital in Shanghai. Liz has also received extensive training in massage, nutrition, and is a certified Birth Doula.
Liz was fascinated from a young age in traveling and exploring different cultures. Her passion for medicine was sparked during her time traveling in the South Pacific, where she was exposed to indigenous methods of healing. She made a decision to pursue a lifelong career in the healing arts, and chose the Bay Area for its diverse communities and forward-thinking approach to medicine.
Liz has a special interest in treating women’s health, and has advanced training in fertility and pregnancy-related issues. She also has proven results in treating pain, specifically repetitive stress injuries. She really enjoys assisting her patients in implementing positive lifestyle changes, reducing stress and improving their overall well-being. In her free time, Liz enjoys going on hikes and mini adventures with her husband, toddler and dog, and loves to explore the Bay Area’s diverse food scene.
John Ellis, LAc
John’s original path was to become a High School at his alma mater, Bellarmine, in Santa Clara. While gaining teaching experience in South Korea he was exposed to Traditional Chinese Medicine. Seduced by it’s healthcare mantra of “living a balanced life” he decided to change career paths from teaching to Chinese Medince. He has either been a student or an instructor at the American College of Traditional Chinese Medicine in San Francisco for over 18 years. It was there he developed a passion for helping those in pain primarily using acupuncture and tui na (Chinese orthopedic massage). After graduating he spent 10 years in this pursuit working with a chiropractor, nutritionist and other acupuncturists. During this time he also became a personal trainer with an emphasis of helping people bridge the gap between physical therapy as well as preventive strategies.
Educationally, he holds degrees in English and Philosophy from UC Irvine and a Master’s of Science in Traditional Chinese Medicine. He’s a lifelong learner and loves talking about new (and old!) ideas. Personally, he’s a Bay Area native and is part of the demographic of “getting married late” and “starting a family late”. He is a family man who is dedicated to staying fit and healthy in order to be active with his son and wife for years to come. Outside of family he enjoys completing obstacle races, is an avid surfer, is a drummer in a band with old friends, dabbles with the bass guitar and is a total movie buff.
Sahar Ghasemi, LAc
Sahar is a Licensed Acupuncturist with a passion for integrating Eastern Medicine into the modern healthcare system. She earned her Master’s of Science in Traditional Chinese Medicine from Five Branches University in San Jose and her Bachelor’s in Global Environment, Health and Natural Resources from the University of California, Davis. In addition to her studies Sahar completed an intensive hospital internship at China Medical University in Taiwan where she had the valuable opportunity to observe the integration of Traditional Chinese Medicine in a Western hospital setting.
Sahar specializes in a broad range of conditions including pain, athletic injuries, stress, depression, and women’s health. She strives to create individualized treatment plans focusing on bringing balance to the body, mind, and spirit in order to address the root cause of her patients health concerns. She strongly believes in educating her patients about self care and providing them with tools to continue their healing outside of the clinic.
Born and raised in California, Sahar enjoys the beautiful weather, nature, and diversity here. She values quality time with her family and friends. Outside the clinic she loves dancing, traveling the world, taking Persian poetry classes, soccer, and exploring the outdoors.
Shirley NG, OD
Having worn glasses since she was eight years old, Dr. Shirley Ng has always been interested in eyes and how they change throughout life.
She trained at a veteran’s hospital in San Francisco and at two East Bay clinics that served a primarily non English speaking population. After receiving her optometry degree from UC Berkeley, she spent more than ten years in a primary care setting, seeing patients of all ages. She enjoyed the patient cases that this office presented, ranging from discussing contact lens options to managing dry eye syndrome, or detecting retinal pathology.
Dr. Ng believes the eye exam experience should always be fun and informative. Besides addressing patients’ visual needs, she strives to educate patients on how to continue to keep their eyes healthy.
Dr. Ng is married and has two daughters. In her free time, she enjoys hiking at Land’s End, discovering new kid friendly recipes, and helping her daughters master the monkey bars at the playground.
Kristine Lee, OD
Kristine is a Bay Area native, but she was born and raised in Burma. Growing up in a developing country meant she was aware of the lack of preventative health care and accessible providers. Her family was fortunate to move to California where she received her first eye exam as a teenager and she has pursued Optometry ever since.
Kristine gradated with a degree in Integrative Biology at U.C. Berkely, then continued onto another four years to complete her doctorate at Southern California College of Optometry. Her clinical training took her through several ocular disease rotations including: VA Bakersfield and Wellish Eye Institute in Las Vegas. While in her second year of Optometry school, she was awarded the Mallinger Scholarship for her leadership roles. Though she has many professional achievements, Kristine is most proud to be known by her patients for delivering detailed exams in a gentle and friendly manner.
Aside from Optometry, her other passions include cooking with her family, traveling abroad and creating flower arrangements for special events.
Tu-Anh Nguyen, OD
Tu-Anh received Doctor of Optometry degree at the University of California, Berkeley School of Optometry. She strives to practice full scope optometry which include comprehensive eye exams, contact lens fittings, and management of ocular diseases.
Her experiences during her clinical training have allowed her to develop a deep understanding of comprehensive and preventative patient centered eye care. As part of her training she has worked at various optometry clinics including private practices, the Veterans Administration Outpatient Clinics in San Jose, CA and Miami, FL, as well as Walter Reed National Military Medical Center.
She is an active member of the Santa Clara County Optometric Society and acts as the liaison of the California Vision Foundation. As liaison she helps to advocate eye care to low-income, uninsured families and individuals in the state of California.
In her free time Tu-Anh enjoys staying active by hiking local bay area trails, biking, as well as kickboxing at her local gym.
Nicole Brown, RN
Nicole is a compassionate and driven nurse who strives to provide the best quality patient care. She is a firm believer in the power of healthy living and preventative healthcare. Her passion for nursing stems from a childhood memory of nurses providing her then hospitalized great-grandparents with amazing care and service. Since then, she has made it her mission to give back and do the same for patients in her own career.
Nicole was born and raised in San Francisco, CA. After high school, she relocated to Orlando with her family and graduated from nursing school. She is a first generation college graduate and has a younger brother and sister. In June 2014, she made the cross-country move back to San Francisco to advance her nursing career and was reunited with her childhood sweetheart. In her free time, Nicole enjoys SoulCyle, reading, cooking, eating acai bowls, and spending time with her cat Buster.
Raquel Jones, RN
Raquel is an outgoing and motivated individual who feels her best when she is helping others in a team environment. Raquel grew up in San Ramon ,CA. She majored in Human Development at UC Davis, where she learned through hospital internships that caring for others was her passion and nursing was her chosen career path. She attended the University of Pennsylvania’s accelerated nursing program. Once she had achieved her nursing degree, she moved to New York where she was an orthopedic nurse at the Hospital for Special Surgery for three years.
During this time she gained various skills and thrived in a fast pace work environment, and learned that her favorite aspect of nursing was educating her patients. When she returned to the Bay Area with her husband, she decided she wanted to take her passion for health care into the primary care field. Some activities Raquel enjoys are reading, cooking, and weight lifting. She currently lives in Fremont with her husband and their cat, Nina.
Jaclyn enjoys her role as Project Manager because it allows her to help people every day. She earned her BA in Art History from UC San Diego, and her Masters in Pacific Art History from the University of Hawaii.
Originally from the Bay Area, Jaclyn spends some of her time away from work practicing the art of calligraphy.
Alodie Crizaldo is a dedicated and ambitious individual born and raised in the Bay Area. She became interested in the health care field after volunteering several years in a variety of hospital and community clinic settings. She has had years of customer service, administrative, and leadership experience which have honed her skills for delivering a new level of service within health care. Outside of work, she loves staying active, traveling and spending time with her friends and family. As the Clinical Operations Manager, Alodie will be responsible for ensuring an exceptional patient experience for every employee while supporting the day to day operations of the clinic.
Anna is motivated, loyal, and committed Operations Coordinator with ten years of experience working with C-level executives. She thrives under pressure and is able to think on her feet, applying a calm and confident demeanor to her role.
Originally from London, Anna (and her two dogs) moved to the Bay Area with her husband. While in the UK, she worked in the sports industry (and is still a diehard fan of the Chelsea Football Club) and in legal telecoms.
Anna enjoys traveling and new adventures, volunteering at animal shelters, and horseback riding. The ample sunshine is helping her adjust to California living and she’s learning new things every day as she experiences the West coast culture.
Mental Health Coordinator
Dimpal is a driven and motivated individual who strives for excellence. She has utilized her communication skills in different avenues. She interned at Kaiser Permanente for six months. During that time, she learned how to multitask and build relationships with patients from diverse cultural backgrounds. She also developed organizational and problem solving skills. Dimpal has a strong passion to promote and provide quality healthcare for everyone.
Dimpal Patel was born and raised in Stockton. She attended college at San Jose State University where she received her Bachelor’s degree in Health Services Administration. During her undergrad, she was involved in numerous organizations such as Health Leadership Organization, Health Science Honor Society, and Indian Student Organization. She is the first in her family to obtain a college degree. She is the middle child and attempts to strive to be a good role model for her younger brother. Some of the activities Dimpal enjoys are hiking, reading, and dancing. She also spends as much time as she can with her family and friends. Dimpal hopes to one day travel the world and see the beauty of other cultures.
Physical Medicine Coordinator
Kirk King is a compassionate and understanding individual who enjoys helping others on a daily basis. He aspires to be a Psychologist, working towards his degree in Psychology at South New Hampshire University. Through the course of his life, Kirk has lived in many different cities, which gave him exposure to different communities and a better understanding of how to serve the Bay Area population. Kirk has developed strong problem solving skills as well as the ability to communicate effectively with people in a variety of backgrounds. Outside of work Kirk enjoys listening to music, taking long drives, and playing video games.
The career path that Jillian chose has always revolved around the quality of customer service that is represented. Her past experiences have taught her many things such as creating a trustworthy relationship, being patient, and knowing the customers wants and needs and going above and beyond. Her daily tasks taught her to be attentive, gain time management skills, and the ability to work as a team or on her own initiative when needed.
She grew up in the Bay Area, mainly in Hayward. She is currently going to school to pursue her dreams, all while working and doing what she loves most, providing the absolute best customer service and being able to create relationships. In her free time she loves to dance and go fishing. As a Lead Host, she will provide a personalized welcome to each patient as they begin their care experience; help patients understand the Health Center process, effectively utilize the technology tools of the practice.
Hello everyone! My name is Joleen Burlingame. I have a B.S. in Public Health from San Jose State University. I have a diverse range of experience in health care from interning at non-profits with health education focused roles, and some with various administrative experiences. I also have some customer service background from working with clothes and even at a cafe.
Outside of work and school, I really enjoy spending quality time with my dogs, going to different cities to find new places to explore and eat, and being active from going on walks to going to the gym. I look forward to beginning this new chapter with Crossover Health by getting to know everyone on the team and learning from everyone’s experiences.
Cynthia enjoys working in healthcare because it provides endless opportunities to help people.
Originally from the Bay Area, Cynthia has an AA degree as well as a BS in Public Health.
Outside of work, she loves going to the gym because there’s always a new way to mix it up between cardio and weightlifting, and because she finds it a great place to meet amazing people. Cynthia also loves to travel and being able to immerse herself in different cultures and languages.
Lauren is a hard working and energetic individual who has a passion for helping others. Her interest in helping others started early as she was inspired to do so by those close to her. She has enthusiasm to learn new things no matter how difficult the task may be. Lauren is a fast learner and prides herself in her multitasking abilities. Throughout college, Lauren supported her education by working in the restaurant industry. While working in the restaurant industry, Lauren obtained skills like working in customer service, task prioritization, and working in a team environment. Postgrad, Lauren worked as a Service Coordinator for a home care agency. There she exercised her passion for gerontology by helping others while facilitating and coordinating excellent service between patients and caregivers.
Lauren was born and raised in Union City, CA. She attended college at San Jose State where she received her Bachelor’s degree in Health Science with a minor in Nutrition & Food Science. She met many colleagues who inspired her to pursue an interest in health science administration which led her to the many accomplishments she has achieved this far. Some activities that Lauren enjoy include reading, hiking, and attending concerts. She spends her free time visiting her family and friends, watching movies, and taking care of her dog, Mack.
Lois believes that a healthy individual contributes to a healthy community. With lots of family involved in the healthcare industry, she grew up hoping to be like them — prioritizing good health and making a difference in the community around her. Caring and hardworking, Lois loves to engage with and help others. She hopes to provide patients with an excellent experience and feels her role is the perfect blend of her passion for healthcare and her customer relations skills.
Lois earned a BS in Biology from the University of Oregon. As a previous employee of a nonprofit organization, she discovered her knack for building and maintaining donor relations.
Originally from San Leandro, Lois enjoys traveling, whether it is a short road trip or a trip abroad. She likes to spend time away from work trying different cuisines with friends and family.
Erin is a graduate of San Jose State University where she majored in Business Administration with a concentration in Marketing. She enjoys being able to help make people feel comfortable during times of discomfort.
Originally from Barstow, California, away from work she DJ’s for a local radio station and spins vinyl around the San Jose area.
Meredith is a goal oriented, relationship driven, go-getter who loves to set the bar high for herself. She possesses a natural talent for communicating and connecting with individual’s. Meredith’s started her career at Lumina Communications a fast -paced environment and exposed her to various client engagements and marketing projects. Lumina Communications provided her with a real world understanding of how to be an effective communicator. Previously, she interned with two local Public Relations firms elevating and developing her communication skills. She was exposed to a variety of clients in different disciplines, which required her to utilize both written, verbal, and non-verbal communication practices.
Meredith’s ability to collaborate in a team environment stems from a childhood centered around playing soccer and transpired into being a collegiate athlete. Her love of sports strongly developed her teamwork skills and collaborative efforts to engage with others. She translated those skills into her professional life as well.
Meredith was born and raised in San Jose, CA. She attended college in Boston, Massachusetts where she received her Bachelor’s degree in Corporate Communication at Curry College. During her time at Curry she was a midfielder for the Women’s Curry Soccer Team for four years. Some of the activities Meredith enjoys doing in her free time are running in half marathons, traveling and spending weekends at the beach with her friends and family. She is always eager to embrace new ideas and experience and is extremely excited to join the Crossover team.
Shabnum enjoys working in healthcare because of the interpersonal relationships she has the opportunity to build with patients and her team.
She earned her BS in Molecular, Cellular, and Developmental Biology from the University of California, Santa Cruz.
Originally from Fremont, California, Shabnum enjoys traveling and photography in her spare time.
Justin is an outgoing and reliable individual looking to challenge himself. He honed his customer service and interpersonal skills through working in various food establishments, especially Peet’s Coffee. He enjoyed the daily interactions between the loyal “Peetniks” and his fellow baristas, ensuring both sides of the brew left laughing or with a smile. Postgrad Justin moved back to the Bay Area to work in Foster City as the lead physical therapist aide. During his time as an aide he improved his leadership skills, and enjoyed building trustworthy relationships with patients and physical therapists.
Justin was born and raised in Redwood City, CA. He transferred from his local community college, Cañada College, to University of California Davis where he received his Bachelor’s degree in Nutritional Science. He is the youngest of three children and strives to make his siblings proud. Justin enjoys weightlifting, swimming, spending time with friends and family, reading comics, or lounging with his tuxedo cats Maximus and Zeus.
My name is Jack Yeung and I am super excited to embark on this new journey here at Crossover Health. Up until 3 years ago, I have been lucky enough to help out at my parents’ restaurant starting at a young age in high school. I also have worked as a Crossfit coach and on the weekends I spend it bartending at a bar in San Jose. With this new opportunity here at Crossover Health, I am looking forward into meeting and working with new, exciting people and to be able to grow with the company.
Dan Teng, MD
Dr. Teng received his medical degree from Robert Wood Johnson Medical School and finished my residency at Family Medicine Spokane. He joined Kaiser Permanente as a board certified Family Medicine physician because of their philosophy of promoting health education and preventive medicine as well as integrated health care. While Dr. Teng has a particular interest in Dermatologic procedures, he also enjoys practicing medicine across the entire range of the family, from infants to elderly. He believes that establishing strong relationships fosters a better understanding of patients’ needs thus enabling a higher likelihood of nurturing healthy lifestyles.
Mira Sinha, MD
Dr. Sinha is a Board Certified Family Physician with over 14 years of experience in the areas of pediatric, adult and gynecologic care. She practices evidence based medicine with a focus on empowering patients to take control of their health. Dr. Sinha is passionate about using lifestyle modification as a critical tool to both prevent and manage chronic medical conditions. She is also able to perform many minor surgical procedures in the office to provide a high level of care and convenience for patients. Dr. Sinha joined Kaiser Permanente because they share these same goals.
Samantha Krawitzky, MD
Growing up in a small town in the forests of New York I appreciated the community around me and learned the rewarding feeling one gets from giving back to that community. It was this sense of connection with people that drove me to choose family medicine as a career. I enjoy the unique life-long relationship that a primary care physician forms with her patients and their families.
I see my most important role as a doctor is that of an educator to not only treat patients’ illnesses but to provide them with the tools so that they can help themselves achieve their optimal health over time. I am also a strong advocate of preventive medicine and I strive to help my patients lead healthy and safely serve the members of this amazing Peninsula community.
Having lived in Mexico, I speak Spanish and take pride in a sense of open-mindedness and cultural competence that accompanied my medical training. The foundation of good patient care is in being a good listener and in respecting individual beliefs and value systems. I enjoy the privilege of working with the diverse Bay Area population and learn new things from my patients every day.
As a family practitioner, I see people from all walks of life, from infants to retirees. I am experienced with early childhood development, women’s health, and prenatal care and take pride in caring for you, your significant other, children and/or parents.
Sue-Hyan Lin, LVN
License Vocational Nurse
Sue is a Licensed Vocational Nurse with a diverse background in healthcare, ranging from family medicine to acute mental health. Before joining Kaiser Permanente, she took care of adolescents and adults in an inpatient mental health and substance abuse setting. Her experience working with people of various ages and health conditions gives her the ability to communicate and work effectively. Sue was born in Burma and relocated with her family to the Bay Area. Her goal is to become a Registered Nurse and continue to grow in the medical field. During her free time, she enjoys spending time with her loved ones, exploring new places and sampling different types of food.